Monthly Archives: February 2014

How To Download Microsoft Word?

Microsoft Help

       Microsoft Issues

Microsoft Word is a popular word-processing program which enables users to create and edit documents. This application comprises of many advanced features including a built-in spell checker, thesaurus, dictionary as well as services for editing texts. It comes both as a part of the Microsoft Office suite of applications, as well as a standalone program. Users can seek assistance from Microsoft help anytime to fix the issues related to Word.

Now, if you are planning to download Microsoft Word into your system, you can consider the following steps:

  • According to the Microsoft help, you should first check which version is compatible for you system, before initiating the download process. This is because the system requirements differ for every version, and you need to first check these by visiting Microsoft’s official website.
  • Once you are the official website of Microsoft, you would also be able to access the test drive version of Microsoft Word. You can download one for free and then click on the Launch Test Drive button, then follow the on-screen instructions.
  • Using such a trial version before downloading the complete application has its own advantages. You will be able to check if the chosen version of Word would run on your system. With this 60 days trial version, you can check how the program works in your computer and get well-acquainted with Word.
  • Now, if you wish to download a full version of Word, again visit Microsoft’s official website. According to the Microsoft help support; there are many websites on the web, which offer fake versions of Microsoft Word. So, always download applications only from the official Microsoft website.

    Word-Processing Program

          Microsoft Updates

  • You can choose the version of Word, purchase it and start downloading the program in your computer. After the application is downloaded, you can select the target folder to save Word once it is installed in your system.
  • Once it is saved in the specific folder, you can double click on the installation file. You would get a list of instruction prompts on the screen, which you need to follow for installation.

By following these steps, you would be able to download Microsoft Word application in your system. However, if you face any issues while downloading or installing the program, please contact our technical support team.

Fallout 3 Soon To Be Removed From Games For Windows Live

Windows Live support

   Contact Windows Live support

We all love to play computer games. In addition, because many are so thrilled about playing computer games, there are various games introduced by software developers to cater to their needs. These games are absolute entertainment and we get a lot of options to choose from. Depending on your skill to play different games and after considering your interested genre, you need to choose computer games for you.

If you are already a fan of computer games, you would have already tried Fallout 3, which is the action game from Bethesda. This RPG game would soon be removed from Games for Windows Live. To make things easier for you to understand the DRM games so marked, the Steamwork game titles will be given blue color. Orange color is given for DRM games that are unknown. The games that do not come under any of the category would be given purple so that you may identify them as such.

Several functions are also to be removed upon the removal of Fallout 3 and as per NeoGAF reports, you would see the removal of legacy key registry functions, CDKeyCopyToClipboard, ShowCDKeyOnLaunch support, etc.  All these are the basic components present in the Games for Windows Live for Fallout 3. It is found by Blue’s News that just upon launching, the games is still getting installed for Windows Live Client. But, when you try to uninstall the client from your system, Fallout 3 becomes useless.

Choose computer games

     Games for Windows Live support

Games for Windows Live used to be the favorite for many users, however many of the online games that you find today have discarded the Games for Windows Live support recently and these games include Warhammer 40000: Dawn of War 2, BioShock 2 and Batman: Arkham City. But, if you are looking forward to playing games like Grand Theft Auto 4 and Dark Souls, you ought to have the Games for Windows Live support.

There is no doubt that quite a lot of users would find this move quite difficult and when enquired about this move to a Bethesda spokesperson, he answered that  GFWL is not removed from the game. The change that has been made is just the removal of Steam and hence you need not require activating GFWL codes after purchasing these games.

If you have any doubts regarding Games for Windows Live, it would be best to contact the Windows Live support for more information.

About Configuring Internet Home Media Access In Windows 7

Windows live technical support

Microsoft Windows tech support

Recent statistics indicate that Windows 7 is the leading operating system from Microsoft at present. It is true even after the release of Windows 8 and the much publicized Windows 8.1 update, less than one percent of the Windows 7 users have attempted to upgrade to the new operating system. Good compatibility with almost every modern apps, simple user interface and user-friendliness are the three major reasons why Windows 7 still dominates the market. Despite its popularity, many useful features in Windows 7 remain unexplored by most. One such feature is Internet Home Media Access.

About Internet Home Media Access in Windows 7

Windows 7 operating system is equipped with a feature called Home Media Access. It allows users to share video or music contents over a connected network. This is done with the help of Windows Media Player, an inbuilt media player application in Windows operating systems. The best part of this feature is that the users can view streaming audios and videos from multiple computers given that they are connected to the internet. All you need to do to enable this feature is configure Internet Media Sharing on the computer, in which you have the contents to share. The Windows live technical support online provides the instructions for this.

  • Turn on your computer and launch Windows Media Player. Highlight the drop-down menu titled Stream, which you would find on the left side of the application.
  • Select the option that says Automatically allow devices to play my media. If the application prompts you to install the Windows Live ID plug-in, click Yes.
  • After that, choose Link an online ID option in the Internet Home Media Access dialogue box. Press the link that says Link online ID to enable Windows Live ID.
  • Type your login credentials in the specified fields and proceed by clicking on the Sign in button.

    Good compatibility

               Windows 7 technical support

  • Following this, return to Internet Home Media Access screen and select the option that states Allow Internet access to home media. You should now receive a confirmation message stating You have successfully allowed Internet access to home media.
  • Exit the window by pressing the OK button.

You have seen how to enable Internet Home Media Access in your Windows 7 computer. To customize this utility, navigate to More Streaming Options in the stream dropdown menu of the application. You may contact the Windows live technical support online for any further concerns regarding this subject.

Windows Vista: Procedure To Enable Disk Quota Management

Windows Vista Help

     Vista Disk Management

Microsoft Vista was the Windows operating system released directly after Windows XP. It is quite different when compared to XP. There are many new features added and some of the existing ones enhanced. In this article we will see how Disk Quotas (a functionality in Windows Vista) allow administrators to limit how much disk space users can keep on an NTFS formatted drive.

This can be pretty helpful in limiting the amount of personal data, music files, photos, etc and also with making use of enhanced and better file management practices. Space is limited, and in many cases it has to be used judiciously, considering the availability. This requires prioritizing what needs to be stored.

You could easily run out of disk space if you kept saving files without performing disk cleanup, or did not move the data to some external storage device. To avoid such an incident from happening, you need proper control of disk usage, and Windows Vista has a feature which allows you to set some disk space aside. You can enable and set the Disk Quota by following the Windows Vista help steps mentioned below.

Windows Vista help Instructions

  • Initially, you need to open Computer.
  • Then, you need to right-click on the volume you want to enable disk quotas on, and select Properties.
  • After that, you can select the Quota tab.
  • Then, click on the Show Quota Settings button.
  • After that, you need to continue through the UAC prompt.
  • Then, you can click on the Enable Quota Management checkbox.
  • After that, check the Deny disk space to users exceeding quota limit checkbox. This means that users will be receiving an insufficient disk space error when they exceed quota limits.

    Control Of Disk Usage

            Space Management In Vista

  • After that, you need to select the Limit disk space radio button, and then input the required or desired amount of space using the textbox and dropdown.
  • Then, you can input the desired amount of space that you wish the user to receive a warning at.
  • Finally, you need to click on the OK button to close.

The above Windows Vista help instructions will then successfully enable Disk Quota Management. This way, administrators can control the disk usage and keep from unnecessary wastage of space.

Locate Your Friend Using The Messenger Services

Windows live technical support

      Contact Windows live technical support

Chatting is the new cool way of communication and adults and youngsters alike often prefer this method. When chatting using instant messengers, you need not draft an email and instead, involve in a rather casual talk.  You can chat using online messenger services and this would give allow you to chat with the person on the other end live.

You could connect with your friends online and there are several online chat messengers out there that help you chat with your dear ones. They include Windows Live Messenger, ICQ, MySpace Messenger, Yahoo Messenger and others. You could definitely make use of these messengers and find your friend who has an account online.  You need to have account in Yahoo, Hotmail or MySpace to perform this task.

You may also contact the Windows Live technical support team, in order to know about the ways to find a contact on the chat messenger. Let us check the instructions that would help you in the task.


  •  You need to first download an instant messenger and install the same in your system.
  • The initial step is to create an account for the chat messenger. This is absolutely free for most messengers and you need to create a username as well as a password for logging into the chat messenger account.
  • In the messenger, you need to select Contacts/Add Contacts. You could also access this by holding down the Ctrl key along with shift key and the letter A on your keyboard.

    Way of communication

         Get in touch with Windows live  technical support

  • You need to provide your name, email address as well as phone number of your friend so that the chat messenger could easily search for the contact.  If you have Yahoo messenger, it would be ideal to type in the phone number in the box named ‘Enter a mobile device number’. Thus, it will search for phone number of your friend.
  • Now select Next and this will help you find the friend that you are searching for. You can provide a group list in which your friend is included along with description of the person.  This is just an option and you need to select Next to continue the search.
  • Now select Finish and if the search finds your friend, an email will be send to him and this will be the ‘friend request’ by the chat messenger service.

How To Remove Contacts From The Blocked List In Windows Live Messenger

Windows live chat support

contact Windows Live support

Email applications or messenger applications are designed to facilitate our online communication. However, if they turn out to be confusing what we can do? Take for instance, your Microsoft Outlook application. You use it to communicate with your friends, family or colleagues. But, if the application stops working properly due to some errors, you need to troubleshoot the problem to start it working properly. It is the same with all the other applications.

I have been using the Windows Live Messenger for quite some time. I had a whole lot of friends in my contacts with whom I chat on a daily basis. When some of my friends changed their profiles or shifted to some other messenger applications, I blocked their contacts in the chat list so as to avoid confusion. I have many such blocked contacts in my Windows Live Messenger application. The problem happened when I attempted to delete the blocked contacts from the application. The application refused to delete it. Obviously, I was stuck. I searched online to find helpful articles for the problem I was facing. Finally, I decided to contact the Windows Live chat support. They assisted me in troubleshooting the problem.


The steps may slightly vary depending on the version of the Windows Live Messenger you are using. The steps described here are for Windows Live Messenger 2009.

  • Open the application and go to Tools.
  • Choose Options and select Privacy. You will now find the blocked contacts list in your application. To remove them, add them to the allow list.

    online communication

           Windows Live help

  • After that, locate the previously blocked contacts in the allow list and highlight them.
  • Return them to your contact lists by right-clicking on them and then selecting the Add button.
  • Now, the blocked contacts are in your contacts.
  • Now, select all those contacts which you just returned from the blocked list to the contact lists and remove them and the job is done.

Well, I am sure that these steps were easy for you to execute. If you think that you need to contact the Windows tech experts to fix any of your Windows Live Messenger problems, get in touch with the Windows live chat support for assistance. They would be able to help with the Windows Messenger problems you are facing.

Microsoft Introduces Internet Explorer 11 On Windows 7

Microsoft Helpline

      Microsoft updates

Microsoft recently announced that the latest version of Internet Explorer i.e. IE 11 would be available on Windows 7 as well. Internet Explorer 11 is the default browser of Windows 8.1, the latest version of the Windows operating system. According to the Microsoft helpline, long ago, the software giant had announced that IE 11 would be made available for all the previous versions of the operating system, once it is launched in Windows 8.1.

It is quite clear why Microsoft has launched IE 11 on Windows 7. The operating system, together with Windows XP, remains the version most favored by Windows users. So, it is not surprising that Microsoft has now introduced the version in this operating system. However, there are no major changes as compared to the one launched in Windows 8.1. According to technicians at the Microsoft helpline, the only exception is that in Windows 7, IE 11 would not support Google’s SPDY protocol. Apart from this, the Windows 7 users would be able to experience the same speed improvements, security and privacy updates, the enhanced WebGL support and interface updates as in 8.1. Here, Windows 7 users, would also get updates to Microsoft’s F12 developer tools and support for touch gestures. Users would also be able to experience an improved Reading View for Internet Explorer.

F12 Developer Tools

       Microsoft issues

When enquired about the advanced features of IE 11 on Windows 7, the technicians at the Microsoft helpline stated that this new version is about 30 percent faster than the previous version of Internet Explorer on Windows 7 and is 9 percent faster than IE10 when compared on the raw JavaScript performance. Microsoft has launched two graphical standards known as EtchMark and Popcorn, to analyze and evaluate the performance of IE 11. Here, the company is also making a note of the advanced security features of IE 11. According to reports by NSS Labs, it was found that IE detects and blocks 99 percent of socially engineered malware, whereas its counterparts such as Chrome and Firefox only block 70 percent 4 percent respectively. Now, when checked for phishing attacks, similar results were found with IE blocking 92 percent as compared to the 71 percent and 35 percent by Chrome and Firefox.

Thus, with the inclusion of IE11 on Windows 7, it is quite sure that Microsoft has got a winner that would help the software giant to expand its business more.

Improved Skype On Windows Phone 8

Windows Live Chat Support

      chat with friends on Skype

There is good news for Windows Phone owners – Microsoft recently released version 2.13 of the Skype application. This upgrade brings a wide variety of new features and additions to the IM client. One of the much awaited features that Microsoft introduced in the new Skype versions allows users to copy and paste instant messages from a chat. All the user has to do is tap ad hold the message, copy it, then just paste in onto any conversation they want.

After Microsoft’s acquisition of Skype, many things in the Microsoft ecosystem got changed. Thanks to Skype’s latest chat technology, the Windows Live chat support service has gotten better by leaps and bounds. And now the new version of Skype exclusively for Windows Phones 8. Chatting and texting have never been so fun.

Version 2.13 not only fixes some of the old issues; it also has additional tools and improvements that make it simpler and faster to use. The latest edition of Skype allows high contract accessibility mode to the Skype application, which can be enabled when Windows Phone is set to high contrast. Moreover, the new Skype application loads much faster if users start the application from the Live tiles.

Here is list of some of the cool new features introduced in Skype:

  • Start up time has been reduced significantly, allowing users to load the application faster.
  • Chat conversations now have a copy and paste feature, allowing you to send instant messages.
  • The high contrast accessibility mode is a huge bonus feature.
  • There are the usual improvements and fixes over the previous versions.
IM Client

Skype video chat and instant message features

Those who would like to try out the latest Skype version can get their hands on the application from the Windows Phone Store.

The modification in Skype reduces the need to have to contact Windows Live chat support to fix issues. Skype is a great application which allows you to connect with friends, family and colleagues. You can start a text chat conversation, audio chat, or even have a video chat with the person. The conversations are private and secure, and you need an account on Skype in order to avail all its cool features.

Skype uses the latest technology, and after the Microsoft acquisition, Skype’s presence has been made noticeable across many platforms like Windows Live and Xbox Live.

Haven’t used Skype ever? Just download the application, make an account and connect with all your favorite people anytime. It has both a Premium version and a free version.

Steps To Disable Ask Toolbar From Your Internet Browsers

Remove Ask Toolbar

     Uninstall Ask Toolbar

Once Ask toolbars are installed in your internet browsers, the browsing speed goes down and you will find that your internet browsers take more time to load web pages. The toolbar also changes your home page and makes Ask search window as your home page. This can annoy you a lot. In this post, we will find out how to remove Ask toolbar from your internet browsers, and also remove Ask search engine from the home page option.

Disable Ask toolbar from Google Chrome

  • Launch Google Chrome from the desktop shortcut.
  • Once the program comes up, select the wrench icon present on the right top corner of the window.
  • Select the option Settings and then click the option Extensions from the left pane of the window.
  • Once you are in the Extensions window, select Ask toolbar from the list and remove the mark near the box Enable. This will disable the toolbar.

Change home page

  • Select the wrench icon and choose the option Settings.
  • Select the option Open a specific page or set of pages under the heading On startup.
  • You will find that the URL for Ask search engine is present in the window. Use the X mark next to this URL to remove it from your browser.
  • Enter the URL that you wish to save as your home page in the field for Add a new page. Select OK to save.

Disable Ask toolbar from Internet Explorer

  • Open Internet Explorer and select Tools from the menu bar.
  • Click the option Manage add-ons.
  • Locate Ask toolbar and select it. Click the button Disable to deactivate the toolbar from your Internet Explorer.

    Technical Support

            Disable Ask Toolbar

Change home page

  • Select the option Tools and then click Internet Options.
  • The above step opens the window for Internet Options. Select the tab General.
  • Under the heading Home Page, you will find the URL for Ask toolbar entered. Delete this entry and type the URL of the website you wish to set as home page in the space.
  • Click the option Apply and then the option OK to save the settings.

We hope that the above given steps have helped you to remove Ask toolbar from your internet browsers, and set your favorite website as your home page. For additional assistance on removing toolbars, you may contact our technical support team.

How To Remove Chat History In Windows Live Messenger

Windows Live help

     Features Of Windows Live

Windows Live is the chat tool from Microsoft that helps you to connect online with your friends and family. It helps you to send text messages, files, and has useful features like video chat. This helps you to stay closer to your loved ones. This tool is one of the programs in the Windows Live Essentials package.

According to Windows Live help center, all your chat history is saved in the program. Now, if you do not wish to keep this chat history, you may delete it, and in this post, we will help you to find out how to delete the chat history in Windows Live Messenger program.

Steps Involved

  • Press the Windows logo on your keyboard and open Start menu.
  • Right click the option My Computer and select Open.
  • The above step shows you the different drives in your computer.
  • Right click C: drive and choose the option Open.
  • Once the C: drive opens, locate the folder Users, right click and choose the option Open.
  • Right click your user profile and select the option Open.
  • Double click the folder named Documents and then right click the folder My Received Files.
  • Find the folder for Windows Live Messenger in the program and open it.
  • Open the folder History. All the chat files are saved in this folder. The files have .xml extension. You can identify the chat files for a particular contact, as the name of the person will be displayed in the file name. This allows you to delete a specific conversion from the history.
  • Right click the conversation that you wish to delete, and choose the option Delete.
  • If you wish to delete all the history from the program, press the keys Ctrl and A simultaneously. This will select all the files in the folder. Select the key Delete. You will receive a pop up box warning you about the delete. Select OK to delete the files.

    images (5)

             Windows Live Messenger

  • Keep in mind that as you have just used the delete key to remove the files, they have only been moved to the Recycle Bin of your computer. If you wish to remove the files permanently from your computer, use the keys Shift and Del together. You may also right click Recycle Bin and choose the option Empty Recycle Bin.

With the above steps, you can permanently remove your Windows Live Messenger chat history. If you have any queries regarding the Windows Live programs, you may contact our technical support team or Windows Live help center for assistance.