Monthly Archives: April 2014

Creating Your Personal Windows Live Email Address

Windows Live Help

Windows Live Updates

If you want to use Microsoft services such as Windows Live Messenger, play Xbox Live games, download applications from Marketplace, etc. You ought to have a Windows Live ID. If you find any issues regarding the creation of your personal Windows Live ID, you can always contact the Windows Live help technicians. Or just follow these instructions provided by the same technicians to create your Windows Live ID manually:

  • First, you need to open the Windows Live sign-up page and then click on the blue Or get a Windows Live e-mail address link below the first field. Now, you would require choosing your Windows Live ID email address.
  • You can include letters, numbers, underscores and a maximum of 64 characters in your Windows Live ID. After entering your desired email address into the Windows Live ID form, you need to click on the Check Availability option.
  • Now, you need to choose a password for your email address. Make sure to keep it unique, and something which you can remember easily. It should contain at least six characters as well as numbers, and upper or lower-case letters. Now, type it into the Create a Password field.
  • After entering the password, you need to re-enter it in the next field for verification purposes. Here, you also need to enter your alternate email address into the corresponding field. But if you do not have one, you can click on the Or choose a security question for password reset option. You need to select a security question and then type the corresponding answer into the Secret Answer field.
  • In the next step, you need to type in your personal information in the following fields. This includes your first and last name, location, and gender as well as birth date.

    Service And Privacy Agreements

    Windows Live Issues

  • According to the Windows Live help technicians, now, you need to enter the eight characters from the image below into the Characters field. You can also see a button there, by clicking on which you can change the characters.
  • Now, before updating it, you need to carefully read the Microsoft service and privacy agreements. Once you have read, go ahead and click on the I Accept option to create your own Windows Live email account.

These steps would thus help you in creating your personal Windows Live ID. To get more information on Windows Live, feel free to contact our technical support team.

Steps To Archive Emails On Outlook Web Access

Outlook Help Desk

Outlook Versions

Microsoft Outlook offers you a plethora of options for an advanced and comfortable email messaging experience. Outlook is often considered as the most secure email services available. Sometimes, you may want to access your personal Outlook inbox from any other computer connected to the Internet. For this purpose, you would require using the Outlook Web Access service. According to the technicians at the Outlook help desk, the Outlook Web Access feature provides users with the ability to access their Microsoft Exchange Server from any web browser such as Internet Explorer, Firefox, Chrome, etc.

This feature is especially beneficial to those users who frequently travel or cannot access their personal computers often. With this feature, Outlook emails can also be checked from a Mac computer. You can follow these instructions provided by the technicians at the Outlook help desk to archive emails on Outlook Web Access:

  • First, you need to log into your Outlook Web Access account and then click on the File option in the main menu. Now, you need to click on the Archive option to choose the folder you would like to archive.
  • Next, you can go ahead and choose the date from which you want to archive email. According to the Outlook help desk technicians, it is always recommended to set the date no less than a month from the present. Hence, the emails older than the selected date will be automatically archived.
  • Microsoft Exchange Server

    Outlook Updates

    Now, you need to choose the location where you need to archive the files to. After selecting the destination, click on OK. This way, all the emails received before the date you have selected will be automatically saved to your archive.

  • In the next step, you need to choose any remaining email messages you wish to archive. For selecting more than one message, you can press the Shift key while clicking multiple messages. This will help you in selecting multiple messages at a single time.
  • Now, you need to click on the Mark/Archive button, which you can find at the top of the inbox below the Outlook Web Access’ main toolbar. In this way, you will be able to mark the messages you need to send to your email archive.

These steps can help you to successfully archive emails on Outlook Web Access. To get more information on Microsoft Outlook, feel free to contact our Outlook technical support team.

How To Disable The Startup Launch Option For Windows Live Messenger

Windows Live Support

About Windows Live Messenger

You might be using some other chat application in your system, but the Windows Live Messenger might keep popping up every time you switch on the system. This is because it is set as the default chat messenger and comes preinstalled in your Windows OS. However, you can easily change these settings and make disable the launch Windows Live Messenger during the system start up.

Disabling the automatic launching of Windows Live Messenger

The steps involved for disabling this option would be slightly different for the different Windows operating systems. The steps mentioned here are for the Windows XP operating system. Refer the Windows Live support website, if you are using any of the other Windows OS versions.

You need to go to the Control Panel option in Windows XP. There, click on the Administrative Tools option. This would display all the system administrative tools in Windows XP. You need to click on the icon Services. This is the administrative tool for managing the different Windows Services in XP, including the Windows Live Messenger application.

There, you would find the Windows Live Messenger or the Windows Messenger application among the list of Windows Services. Each service mentioned in the list would have respective data field columns showing their Description, Status and the Startup Type and Logon As settings.

You need to click on the Windows Live Messenger in the list and this would launch the Service settings for the messenger. On the Wizard, you need to click on the Startup Type text field. This would display the options for that setting – Automatic, Disabled and Manual.

Windows OS Versions

Contact Windows Support

The current Startup Type setting would be Automatic. You need to change it to either Manual or Disabled. This would make sure that the Windows Live Messenger does not launch automatically anymore during system start up. The Manual option allows you to launch the application whenever you want. The Disabled option would disable this service in the XP OS. And, you would have to enable it later, if you want to run it.

After making these changes in the Service settings for Windows Live Messenger, press Apply and then Ok to exit the wizard. Now, whenever you restart the system, the Windows Live Messenger would not pop up automatically.

Also, remember that you need to log in as the Administrator to access this Administrative tool in the XP OS. For any other doubts, visit the Windows Live support webpage online.

Microsoft’s Move To Get Xbox Live Functionality To IOS And Android Devices

Windows Live technical support

Contact Windows Live technical support

The competition is always on when it comes to Microsoft and they are always on a competition mode, which forces them to take many steps that take them to the top notch. No matter whether the competition is faced by a particular product or a technology itself, Microsoft is always ready to face the same or to deal with it. If the restrictions set by them for certain products caused a problem, they would definitely ease them in the next stage to ensure that the customers are always attracted towards their products or services.

Xbox Live is a multiplayer gaming service that is developed by Microsoft and they are mostly used in gaming consoles of Microsoft. They are also used in Windows Phone games as well as in Windows for game matchmaking, achievements and for friend lists. Microsoft has spent more time on iOS and Android and they have found that Xbox Live should be pushed to work on a cross platform which could help their business positively. Sources close to them reveal the fact that Microsoft is planning to create a platform that can broaden the functions of Xbox Live to Android and iOS.

“We will create a modern framework that is open-source, lightweight, extensible and scalable across various platforms including Windows Store, Windows Phone, iOS, and Android”, reads the Microsoft Job listing. Game developers find the competitors products more useful and hence Microsoft is looking forward to attract the game developers by integrating Xbox Live into games and apps. In the current situation, you need to pass through several restrictions in order to acquire permission from Microsoft, which later would be lessened by Microsoft so that game developers would find it quite easy to use the same.

Windows Phone games

get in touch with Windows Live technical support

Microsoft now wishes Xbox Live to be used through different platforms and they wish it to be used by gamers irrespective of whether they have iOS, Windows or Android platform. They are also looking forward for developers to create a new platform. Thus, in future, people could try Xbox Live even if they are on a different platform.

You can contact Windows Live technical support if you have any queries regarding the same. Windows Live technical support provides help and assistance for all relevant queries regarding Microsoft products and services.

Get Microsoft Live Search Disabled

Windows Live support

find Windows Live support

In order to search for our favorite pages over the internet, you make use of Live search toolbars. One such toolbar is Windows Live Search and we make use of the same for several purposes like for watching videos, pictures, and locating web pages. We can get all of them from Internet Explorer by making use of Windows live search. Toolbars are in fact an easy way to locate web pages and they are the most useful tools in browsing.

Another fact about Windows live search is that it uses another search engine page to perform browsing. Even though they are often useful, they might sometimes interfere with the privacy of our web browser and sometimes annoy us by using of plenty of the screen space.

If you are feeling quite annoyed with Windows Live search toolbar, you can either follow the instructions given below or contact Windows Live support for assistance.


  • You can click on the Start button on your desktop and click on Internet Explorer from the menu or you will find the Internet Explorer icon right on your desktop.
  • This will help you to open Internet Explorer. When the browser is open, you can select Tools button that you find on the top menu bar and this will show a drop down menu.
  • From the drop down menu, you can select Manage Add-ons. This will open up the Add on utility and you can select Show header below which you will find All Add-ons.
  • This will show all add-ons in Internet Explorer and you can scroll down to locate Windows Live Toolbar option. You can choose the same and select the Disable button.

    search engine page

    get Windows Live support

  • Once it is disabled, you can close Manage add ons utility window and then close Internet Explorer.
  • Close all programs that are currently open and restart your computer. Restarting the computer will implement the changes that you have already made.
  • After restarting the computer, you can click on Start button once again and click Internet Explorer or open it from your desktop shortcut icon.
  • Now verify whether you find Windows Live search again in Internet Explorer. You will not find it anymore.

These are the simple steps that you can follow for disabling Windows live search in Internet Explorer. If you have any doubts regarding the same, you can contact the Windows Live support team for assistance.

Google To Extend Support For Chrome Browsers In Windows XP

Windows Tech Support

Features Of Windows OS

Microsoft terminated all forms of support for one of its all time favorite operating systems Windows XP, on April 8, 2014. According to Windows tech support, the operating system will now be vulnerable to various threats since there will no longer be updates for security threats in the operating system.

Now, even with the end of extended support for the operating system, reports suggest that millions of users still run this operating system on their computers. However, there has been a ray of hope for the existing Windows XP users with the decision from Google to support its Chrome browsers running on the operating system for another year. This means, Windows XP users can carry out safe browsing for at least another year and keep the threats at bay.

According to a blog announcement from Google, “Many organizations still run dozens or even hundreds of applications on XP and may have trouble migrating. Our goal is to support Chrome for XP users during this transition process.” Google further adds, “Since unpatched browser bugs are often used by malware to infect computers, we’re extending support for Chrome on Windows XP.” As majority of the computers are infected with malicious programs while browsing the internet, the new move can be of great help for Windows XP users who make use of Google Chrome browsers. Windows tech support has already made it clear that the Internet Explorer browser running in Windows XP could be at risk of many threats due to the absence of security patches.

Windows 8

Windows Operating Systems

Microsoft has already made the announcement about the end of termination of support about a year ago. The end of support can affect businesses and home users alike. After the release of Service Pack 3 for the operating system, the software giant did not release any major updates for the operating system, expect for the regular patches. The mainstream support for the operating system had already ended in April 14, 2009, according to Windows tech support. The software giant offered an extended support for another five years.

Windows tech support advises all Windows XP users to upgrade their operating systems to Windows 7 or Windows 8, which have extended support dates until 2020 and 2023 respectively. The mainstream support for these operating systems will end on 2015 and 2020 respectively. However, with the new move from Google, we might see many users sticking on to the operating system for another year.

Steps To Deactivate Photo Sharing Functions In Windows Live Messenger

Windows Live Help

Features Of Windows Chat Tools

Windows Live Messenger is a great chat tool from the software giant Microsoft. It is a part of Microsoft’s Windows Live Essentials. This chat tool allows you to stay in touch with your loved ones through messages, file transfers etc.

Recently, Microsoft updated the program and provided users with the ability to share photos. However, since photos come in different sizes, it might become difficult for the user to carry out chat functions after sharing a large picture. However, you can disable this function in the program if you do not wish to share photos occasionally. In this post, we will take you through the steps involved in this process.

Steps Involved

According to Windows Live help center, the first step is to download the program called Windows Live Messenger Plus. This program is essential for disabling the photo sharing functions in the program. You can download Windows Live Messenger Plus free of cost from the internet. Add this program to Windows Live Messenger.

Once the Windows Live Messenger Plus program is downloaded and installed in the computer, search for the plug-in, which disables the photo sharing functions in this chat tool. All you need to do is a simple search to find this plug in online. Once this script is added to the program, you will find options to disable or enable the photo sharing options in the program.

Launch the chat tool and select the icon for Messenger Plus. You can find this icon on the top right corner of the window. Choose the option Preference and Options in the menu that drops down. Go to the tab General and choose the option Scripts. Select Import and then look for the plug-in, which you have added to the program. Choose the option Apply and then OK.

Technical Support

Windows Chat Tools Installation

Launch a new chat window in the program and choose the option Scripts, which you can find at the bottom of the message. Select the prompt for disabling photo-sharing features in order to enable or disable the function.

Before you download the script-disabling plug in, keep in mind that this program may not work on all versions of Windows 7. Therefore, find out whether the program is compatible with your computer’s Windows 7 version before downloading it.

With the above steps, you can disable the photo-sharing features of Windows Live Messenger program. For additional help, you may contact Windows Live help center or our technical support team.

Connecting Yahoo Messenger And Windows Live Messenger Possible!

windows live chat support

Windows Live Messenger merges with Yahoo!

Would it not be great if two of the most widely used messengers could merge? Here is Yahoo Messenger and Windows Live Messenger working on their interoperability. Read on to know more about it.

The Connection Between The Messengers

If you have Yahoo Messenger, it is possible for you to chat with your friends who have a Windows Live Messenger account. This is possible if the other person accepts your request to chat. It is easy to add a friend to your chat list by simply adding his name to your messenger list. You can also invite your friend by sending an email invitation.

There is an option for your friend to choose to either accept or decline your invitation. You can start chatting with your friend who has a Windows Live Messenger account once he accepts your invitation. It is also possible for the Messenger to scan your email address book and send a bulk invitation, which is like sending an email to many people at once. There is a Windows live chat support team available for fixing any of the issues regarding the messenger’s merging.

The Benefits

The major benefit is that you can hold a real time conversation with your keyboard, when you are trying to contact a Windows Live Messenger user while using Yahoo! Instant Messenger. You can multi task by sending emails at the same time when you have a conversation with someone else. This lets you to speak to multiple people at once, whether they have an instant messaging account or not.

Get Started Now

It is very easy to install Yahoo! Messenger. Log onto the website, which is the official website of Yahoo! Messenger. There are online instructions available, which help to create a Yahoo account with a username and a password. Once the installation is complete, the Yahoo! Messenger icon will appear on either the toolbar or the desktop. Click on the icon, the first thing that you will have to do is sign in. Hence, enter your username and password. A messenger box will appear wherein you can chat with any of your friends who is online when you sign in.


Yahoo users can chat with Windows Live users

Similarly, you can create a Windows Live Messenger account. Open the Windows Live Messenger Homepage and click on Sign up Now. Enter all the necessary information like email address and create a username and password. Once the messenger is installed, you will have to sign in with the username and password. You can start your conversation with your friends be it the one with Windows live Messenger account or a Yahoo! Messenger account.

Even though the interoperability feature is very simple, there is Windows live chat support that is available round the clock to solve any doubts or queries.

Steps To Reset Windows Live ID Password

Windows Live Chat Support

Windows Chat Tools

If you have a Windows Live id, you can access various Microsoft services like Hotmail, Xbox Live, NET Messenger Service, Zune etc. If you are using Microsoft Passport or Microsoft Wallet, you can now access it using the Windows Live id. However, what will you do if you want to change the password for your Windows Live ID or if you have forgotten the password? In this post, we will find out the steps to reset or change the password for your Windows Live ID.

According to Windows Live chat support, it requires only a few simple steps to reset the password. Let us go through the steps below.

  • Launch your Internet Browser and navigate to the Live ID page.
  • Choose the option Forgot your password, which you can find in the sign in page of the window.
  • Type the Windows Live id in the first field. Enter the complete Windows Live email address in this field.
  • Click the next box in the window and type the characters found in the box above to this window. If you are unable to read the characters, click the arrow next to the box to receive a new set of characters.
  • Once you finish entering the characters in the window, select the button Continue.
  • In the Next step, you will be taken to the window for Reset your password. Here, you can choose whether to receive the security codes in the alternate email ids provided by you. If you do not use the alternate emails, click the link I dont use these anymore.
  • In the next step, enter the recovery code to reset the password. However, you may click the option No if you do not have a recovery code.

    Messenger Service

    Windows Online Support

  • In the next step, enter the email address that you want to recover and give another email address for contact.
  • Click the option Next and this takes you to the page for Recover your Microsoft Account.
  • Enter various details like your first name, last name, date of birth, country, region and other passwords used for this account.
  • It is also good if you have any information related to the email account like the subject of recently sent emails, the folders in the account that you created etc.
  • Click the option Submit after entering the information.

With the above steps, you can reset your Windows Live Id password. If you have further queries, you may contact Windows Live chat support or our technical support team for assistance.

How To Troubleshoot HP Printer

HP printers support

troubleshooting HP printers

HP is a famous tech company known for the production of quality printers, computers and other devices coming in this category. Majority of the people – both home and business users – use HP printers for carrying out a variety of tasks related to printing or scanning. However, in certain conditions, the HP printers will show some errors like Printer could not be found, which you will find very annoying and irritating especially when you are in the middle of any work. When this error comes, you will be in a situation where you may need HP printers support for configuring and setting up the printer.

If any issues happened with your HP printer or for setting up and configuring HP printers, you can get the help of online tech support and get your problems repaired. Now, the below given are some possible HP printer issues and its possible solutions.

‘Printer cannot be found’ issues

If an issue comes where it says that your printer cannot be found, then you need to check whether the printer is in the correct mode or not. By performing a printing test, you can verify this easily. When the printer displays Ready, from the control panel of your Hp printer, you need to click the option called Go. The fault can be identified by test printing and can do the troubleshooting steps accordingly.

In most cases, the issues occurs when the connection between your cable and printer are not correct and if there is any such loose connection or something, then your computer will not be able to locate your HP printer. Therefore, always check the cable of your printer and see whether it is firmly connected to the computer.

Click the option called Properties after right clicking on the icon for HP printer. From the top window, you need to click Finishing and choose the option for lower quality for printing seen under Customer Settings. Next, print again by applying these settings.

Setting up HP printer

  • Start by connecting your HP printer to the power

    Printer could not be found

    HP printers troubleshooting

  • Fix the ink cartridge of your HP printer
  • After that, you need to install the driver for HP printer
  • Install the device driver by inserting the CD
  • Once the installation is finished, remove the CD and try printing again.

These are the basic HP printer issues and their solutions. To know more about the HP printer issues, contact the HP printers support online. The online HP printers support would assist you with any issue with your HP printer.