Monthly Archives: September 2014

Removing Windows Live Messenger From Your PC

Windows Live Chat Support

Using Windows Messenger

If you’re a Windows Vista user, then you know that when you install it, some programs and software come along with it. One of these is Windows Live Messenger, but many users prefer another IM client instead. If you’re one of these people, there’s the option to completely remove Windows Live Messenger from the computer.

Windows is the most popular OS around the world, and finds uses in home, business, educational environments and more. By using a long line of products from the same manufacturer, many customers have grown accustomed to features and interface that’s common to Windows. IT people mostly prefer Windows over alternatives like Linux, Unix, Ubuntu, despite many of them being available for free. Windows Live Messenger is just one aspect that drags the system down every time you start Windows.

Here’s how to remove it, according to our Windows Live chat support team.

  • Go to the Control Panel. If you’re not sure how to get there, go to the Start Menu on your desktop, and hit the Control Panel shown there. If you don’t find it there, type “control panel” in the search field, and you will. Wait some time for it to show up, if you’re using a slow computer. Which probably is the case, since you’re running Vista.
  • Once you’re in the Control Panel window, go to Add/Remove Programs option, to get the list of the programs already installed on your computer.
  • Then pick the Add/Remove Windows components option. This will bring up the Windows Components Wizard, another
    Yahoo Messenger

    Removing Windows Messenger

    box with another set of options. Scroll down and find Windows Live Messenger on this list and un-check the box beside it. If the check box is shaded, only some of its subcomponents have been selected for removal. Make sure you click the box again to select it fully.

  • Follow the instructions you see on the Windows installer window, and finish the whole thing. Click Finish when done.
  • For the changes to take effect and the components of Windows Live messenger to be removed fully, you’ll need a reboot of Windows. This can also be done later if you’re not in a hurry.

There are many alternatives to Windows Live Messenger, which are far better in the features section such as Google’s Gtalk, Yahoo Messenger, and Pidgin. The former barrages you with ads, hasn’t too many useful features, and allows just one account to be signed into at a time. It’s little wonder people get rid of it. Call our Windows live chat support, if you need help with this.

Removing Ask Toolbar From Internet Explorer

remove Ask toolbar

Removing Ask toolbar from IE

If you remember, Ask Jeeves was a search engine that rose in popularity long time ago. Back in the nascent stage, most search engines were in stiff competition in order to project them as a better service than their competitors. As history would have it, Google won the race and has continued to hold the title ever since. However, the old search engine like Ask Jeeves and Yahoo still exist, albeit without their earlier popularity.

Over time, Ask Jeeves was rechristened as Ask, with no changes to the functionality. Ask, an outdated search engine that is rarely used by many users, is behind the dreaded Ask toolbar, which is notorious for working its way into your system despite your best efforts.

The second you have your backs turned and enabled a single permission, when installing a software, Ask toolbar will automatically download and run itself. You need to explicitly state that you do not require the toolbar every time you install a third party software app. This toolbar serves no purpose and it hijacks the web-browser and changes the settings.

If your computer is running this toolbar, it is better to remove every trace of the software. If you find Ask toolbar looming around in your Internet Explorer web browser, here is what you have to do to remove Ask toolbar:

  • Click on the Windows Start icon and then type Inetcpl.cpl inside the search field. Click Enter. This will bring up the Internet Properties page on screen.
  • You will see in the Home Page field. Erase this option.

    toolbar removal software

    Ask toolbar removal

  • Type in the Search engine of your choice and then save your selection by clicking on Apply button, which lies at the bottom. If you are unsure of what address to use or have no preference you can think of, enable the Use Default button.
  • Click on Programs tab found in the open window. This tab can be found inside the Internet Properties tab.
  • Click on Manage Add-ons button. This should open up a new window.
  • Click on the Search Providers from the left pane to highlight the contents inside it.
  • From the list of Add-ons installed in your system, right click on Ask toolbar and then select Remove.

If you follow the procedures written above, you will be able to remove Ask toolbar without any hassles. Fortunately, this toolbar can be easily removed without the help of any dedicated toolbar removal software.

Microsoft Plans To Replace Xbox Live Voice Chat

Windows Live Chat Support

Windows Help

Microsoft is now making the push towards using Skype. It is rumored that Microsoft will be replacing the Xbox Live voice chat with Skype. This step will help to consolidate all the voice chat from Microsoft’s services after having recently migrated the Live Messenger users to Skype. This was revealed to CVG by one of the Microsoft spokespersons, not willing to reveal his identity. Microsoft has not yet given any official statement about this news and we cannot be even sure if this will apply to the current generation of Xbox 360 gaming consoles. This could be a move that Microsoft takes in preparation for the next Xbox release.

Microsoft had started phasing out Windows Messenger back in November. In one of their blog posts, Skype stated that users of Messenger service would be able to reach their Messenger friends on Skype program. Messenger users will have the ability to instant Message (IM) and video call their contacts, by updating to the Skype program. Skype also states that this effort had started with the release of Skype 6.0 for Windows and Mac that allows the users to sign into Skype making use of a Microsoft account. Now the Messenger users can update to the latest version of Skype, sign into it using a Microsoft account, and then find their messenger contacts moved into Skype.

Next Xbox Release

Windows Support

Skype said that over the coming few months, they will help users with the transition process and then assist them with the other information. To help the users learn how to get the most out of Skype, the VoIP service states that they should be on the lookout for some special offers as the users join their Messenger friends in the process of migration. Before that, Skype had released a version 6 for the Windows and Mac users. This update brought to the table Facebook and Microsoft account integration. Users will now be able to sign into Skype using either of their Facebook or Microsoft accounts. In Skype 6.0, the users can send instant messages to their Windows Live messenger,, and Hotmail contacts through Skype.

Skype announced that it has in the pipeline a feature that the users can use to make audio and video calls to Windows Live Messenger users on Skype desktop clients. This was confirmed after contacting the Windows live chat support team. To know more on this news, you can contact the Windows live chat support team.

Uninstalling Windows Live Messenger From Your PC

Windows Live Support

Windows Live Messenger Uninstall

Windows Live Messenger is admittedly good enough when you have to keep in touch with contacts including friends, family, and newly forming acquaintances. People have been using it for a long time, though most have dropped it, ever since Microsoft put out Skype in its place. Now, the problem with the old Windows Live messenger is that it’s a real pain to uninstall.

You can’t remove this software using the traditional method involving the Control Panel. It is not in the Add/Remove programs list. If you have any doubts about this, check that out. There’s also no option to uninstall it from the Start menu, like other programs, which have this as part of individual submenus there. So, there’s no one-click way out.

The only viable method to remove this messaging client is manual, as outlined by our own Windows live support team. You mainly need 2 things to remove such an installed program from a computer. The first is that the respective Program files should be gone, and the second is that any corresponding registry keys should be gone as well.

Removing the program files

  • Go to My computer and from there, go to the C Drive, since this is probably where you have Windows Live Messenger installed.
  • Go inside the Program Files folder here, and find the folder entry for WLM.
  • Delete this folder, and if asked for administrator permission, grant it. Hit the SHIFT + DELETE combo if you want it to skip the Recycle Bin. It’s probably a better option than just hitting the delete button.


    Windows Live Messenger Removal

Removing links from the registry

There are links within the registry that tell the OS if any program is installed in it, regardless of whether it still has its own Program Files folder. To get rid of the links for Windows Live Messenger, open the Run command from the start menu, and type regedit. Open this, so you get the registry editor. Find the Windows Live Messenger entries inside the registry editor, and delete every key you find in the results.

This takes care of the Windows Live Messenger uninstall for you. Make sure that all the program files are deleted, and if this requires a system reboot, allow it. Make sure that you don’t delete the program files for any other software, or it will create problems. For similar Windows live support information, check out the other posts.

Removing Ask Toolbar From Internet Explorer

Remove Ask Toolbar

Ask Toolbar

This article discusses the steps to remove the persistent and annoying Ask toolbar from your web browsers. This toolbar works with Internet Explorer and Mozilla Firefox and allows the users to search for items on AskJeeves website. This toolbar add-on allows the users to access Ask search engine without having to go to the Ask homepage inside the web browser. Ask toolbar automatically changes your default search engine to and after that, it will set it as your default homepage.

Ask toolbar also includes additional features like built-in pop-up blocker, text highlighter, and resizing tool. If you no longer wish to use the toolbar, you can permanently uninstall it or you may temporarily disable it from within the Internet Explorer web browser.

The steps to remove Ask toolbarfrom your web browser are explained below in this article. You can follow these steps to get rid of Ask toolbar completely from your PC without getting any errors.

Instructions To Disable Ask Toolbar Temporarily

  • Turn on your PC and launch Internet Explorer web browser.
  • Right-click on an open area on toolbar and then select Ask Toolbar on the list that appears.
  • Select Disable on the confirmation dialog to temporarily remove the Ask Toolbar.

Instructions To Delete Ask Toolbar Permanently From Your PC

  • Turn on your computer, click on the Start button, and then select Control Panel. Select Uninstall a Program that is located under Programs category in the Control Panel window.

    Pop-Up Blocker

    Delete Ask Toolbar

  • Choose Ask Toolbar for Internet Explorer in the programs list and then click on Uninstall.
  • On the confirmation prompt to uninstall the toolbar, select Yes.
  • Click on the OK button when Windows notifies you that the un-installation process has been finished successfully.

These are the simple and easy to follow steps to delete Ask toolbar from your computer. You may follow these steps carefully so that you do not encounter any errors. If you are not confident enough to follow these steps on your own or if you would like to get further assistance in doing these steps, you can contact the Windows help and support number. The Windows support technician will help you finish these steps easily. You may also refer to the Windows help modules that are posted in the official Microsoft website to know more on the steps to remove Ask toolbar from your computer.

Steps To Change Windows Live Password And The Secret Question

Windows Live Password

Windows Live Assistance

Microsoft Windows Live is a collection of free programs and services like Hotmail, Windows messenger instant messenger, and Sky drive. All the services are interconnected with the same username, login password, and secret question. If for security reasons, you wish to change the password of Windows Live and the secret question, you can do it by following the steps that are discussed below. The Windows live technical support tips that are shared below will help you change Windows Live password and the secret question.

Instructions To Change Windows Live Password

  • Turn on your computer and then navigate to the Windows Live Account Services website.
  • Sign into your account with the Windows Live email id and password.
  • On the accounts page, find out the password reset information.
  • Click on the Change link that is located next to password entry. This will take you to the Change your password page.
  • Fill out the Change your password form. This will need you to type your current login password and then the new password two times. Click on the Save button to change your Windows Live password.

Instructions To Change Windows Live Secret Question

  • Navigate to the Windows Live Account Services website.
  • Sign into your account with the Windows Live email id and password and you will be taken to the account page.
  • Find the Password reset information option on the page and you will be able to see your current secret question near to Question entry.

    Windows Live Technical Support

    Windows Live Support

  • Click on the Change link that is located near the Question entry. This will take you to Change your question and secret answer page.
  • You can type your password in the top text box.
  • Select a new secret question from the drop down box and then type the new answer in the box below it.
  • Verify your country, Zip code, and state. After that, click on the Save button to change the secret question of your account.

These are the steps to change the password and secret question of the Windows Live program. If you have any doubts in any of the steps that are explained above, you can seek help from the Windows live technical support team. They will be able to help you finish these steps without getting any errors.

Xbox One Controller Official Support For Windows PC

Windows Live Technical Support

Xbox Controller Now For Windows PC

PC gamers are seeing their dreams come true as Microsoft finally announced that Xbox One controller is receiving official support for Windows PC operating systems. This means, you can use the Xbox One controller to play games on your Windows PC! Although many different rumors ran amok about Microsoft extending the controller support to Windows as well, Microsoft remained tightlipped about it until now. If you want to know how to enable this feature, you may contact the Windows Live technical support.

However, in a reply to a forum discussion regarding the topic of making Xbox Once controller playable on computers, Microsoft finally relented and agreed to add the feature in the near future. Larry Hryb, also known as by the GamerTag of Major Nelson, replied “Soon. Very soon,” on the NeoGAF thread after one of the users asked him, “Where are those drivers they said they would be putting out for the XB One pad? I’d love a PC branded one that comes with a USB adapter, or some sort of Wi-Fi solution.”

Gamers have waited for Microsoft to create a solution to link the famous controller with the PC for long, ever since and before Microsoft announced in August last year that Xbox One-PC compatibility will be available in 2014. Meanwhile, there were lot of third party solutions that managed to hack the Windows PC to allow the controller to communicate with the PC.

While the Xbox 360 controller is already compatible with the PC, with the gamers being able to use the controller like a stock PC controller by connecting it to the USB port, Microsoft had no service similar to the Xbox One controller until now. Even now, it is unsure whether Xbox One controller will feature wireless capabilities similar to its predecessor, the Xbox 360.

Xbox 360 Controller

PC Support For Xbox Controller

Parallel to these developments, Microsoft launched the June set of Xbox One updates for gamers who signed up for preview testing and released some detailed patch notes on its private beta forum. These updates will be released for preview testing on June 24 and will include a new and revolutionary feature that will let you connect two external hard drives together for additional storage. Apart from that, you will also have the ability to choose an account that will automatically sign in every time you turn on your Xbox One.

Say good bye to typing in your password every time! If you want to know more about the latest updates, you may contact our Windows Live technical support.

What To Do When MSN Stops Working?

Windows Live Help

Windows Support

Problems with MSN messenger are common. Reports indicate that about 20 to 30 percent of the people come across problems while using their MSN messenger application. Often, the issues could be due to some minor causes. Nevertheless, the issue has to be fixed at the earliest before it gets worse and starts bothering you much.

Replace MSN with new Windows Live Messenger

MSN messenger is an outdated version. If it bothers you from time to time, it is high time you upgraded to a more recent version. Perhaps, you can download and install the new Windows Live Messenger 9.0. This particular version is integrated with a slew of features such as Photo Gallery, Outlook Connector, Windows Live help, Family Safety, Mail, Live Movie Maker and Writer.

Before installing the latest version of Windows Live Messenger in your PC, you need to uninstall the corrupted or problematic MSN messenger from your PC. The following steps are intended to help you uninstall MSN Messenger from your PC.


  • Go to the Start button and choose Control Panel from the resulting menu.
  • In the Control Panel menu, locate the icon labelled Add/Remove Programs. Double-click the icon to open it. Windows might take a few seconds to load Add/Remove Programs dialog box. When the window is opened, you will see the list of all the programs and updates installed in your PC.
  • Find out MSN Messenger from the list. If you do not find the application in the list, scroll down the list to locate it.
  • After locating the application, select it and choose the Remove button from the right end of the blue selection bar.
  • Windows will prompt you now to confirm whether you wish to continue with the decision to uninstall the application. Click Yes to confirm and proceed.

    Uninstall MSN Messenger

    Windows Live Messenger

  • After the application is removed from the Control Panel settings, you will be alerted with a dialogue box that says MSN messenger has been successfully uninstalled. Click OK to exit the dialogue box. A restart may be required now to bring into effect the changes.
  • Now, open your Internet Explorer web browser and load Microsoft’s official website.
  • Locate and click the link that says Download Windows Live Messenger. Follow the prompts to download and install the application.

You have successfully uninstalled the outdated MSN messenger from your PC and installed the latest version of Windows Live Messenger. Log into your account now to stay connected with your friends. For more help, visit our Windows Live help page.