Monthly Archives: December 2014

How To Use Windows Live Mail

Windows Live Support

Windows Live Mail

Windows Live Mail is the successor to the popular email client, Outlook Express. This is the latest free email program from the software giant Microsoft that enables sending and receiving emails and setting up webmail accounts in it, along with many other improved functionalities. Users will be able to find the features and menus much similar to those of the familiar Windows Mail or the older Outlook Express email clients. This Windows live support guide will help you with the ways to use the email client:

  • First, you need to open Windows Live Mail from the shortcut icon on your desktop screen or the option in your Start Menu.
  • Then, you will have to add your email account – your webmail account or other account – for receiving or sending email messages. You need to click on Accounts at the top of the window.
  • After that, select the Email from the options located at top of the screen.
  • Then, add your email account info in the boxes offered, with your email and account password and the name that you wish the recipients to see when they receive an email message from you.
  • In case you wish to make this account your default and click on Make this my default email account.
  • Then, when you have completed the information, click on the Next button

    Windows Mail

    Using Windows Live Mail

  • In case you are adding a webmail account, you may have to go though some settings in your webmail account so that you will be able to access your email through Windows Live Mail.
  • When you have added the email account, click on Finish to go back to your Windows Live Mail inbox.
  • Then, click on Home. You will see your account will now be shown on the left-hand side, in the Folders section. The emails you receive will be shown in the centre.
  • In case you wish to see all the folders such as Sent Mail etc, in your account, click on the small arrow located on the left of the name of each main folder.
  • Then if you need to send an email, click Email message located at the top left-hand corner of the screen.

Procedure To Recover Your Xbox 360 Gamertag

Windows Live Help

Windows Help

Microsoft Corporation has many software products, devices and gaming consoles to its name. Xbox 360 is one of the most popular gaming consoles in the gaming world, again developed by Microsoft. Xbox 360 gamers might know very well that within a month of creating your gamertag, they can change it once for free. For that purpose, you need to sign in to your account located at, and change the gamertag.

In case you have forgotten or lost the Xbox 360 gamertag, then for recovering a lost or forgotten Xbox 360 gamertag, you will need to first type your Windows Live ID. In case you have forgotten your Windows Live ID too, you will then have to modify your Windows Live ID to a brand new address. However, you need to note that this can only be done in case you are recovering your gamertag for the purpose of moving it from one Xbox 360 device to another. This Windows Live help guide will help you out.

Modify Windows Live ID

  • First, you need to turn on the Xbox 360 that has the gamertag on it. Then you need to wait sometime until you see the dashboard.
  • Then, you need to press the Xbox 360 logo on your system. This will then launch the Xbox 360 guide screen.
  • After that, you need to hit right on your controller to choose the Settings tab. Then, select Account Management.
  • Choose Windows Live ID and then select Change Windows Live ID.
  • Then, you need to select Yes I do. Type the new Windows Live ID you wish to set as the one for your current account.

    Modify Windows Live ID

    Xbox 360 Issues In Windows

Recovering Gamertag

  • Switch on the Xbox 360 device for which you wish to recover the gamertag.
  • Then, you need to hit the Xbox 360 logo button located on the center of your controller.
  • After that, you need to select Recover Gamertag from the list of options available on the Xbox Guide.
  • You need to press A to move on to the next screen. Key in the new Windows Live ID that you have just set for your account and then you need to type the password for that ID.
  • Thereafter, you need to wait for the download process to be finished completely and you will see that you have successfully recovered your gamertag now.

Hope this Windows Live help guide was useful and you have recovered your Xbox 360 Gamertag. If not, feel free to contact our tech support desk for assistance.

Procedure To Modify Windows Live Messenger Keyboard Shortcuts

Windows Live Help

Windows Help Services

MSN Live Messenger or Windows live messenger is one of the most popular chat, messaging and video clients developed by the world’s leading software maker, Microsoft. The chat client offers a variety of excellent features making the chatting, video, audio or text messaging easy, convenient and above all, fun. There are various things you can do using the chat client. One of the most exciting things is using the emoticons. You can express so much using emoticons. You can also have personalized emoticons, by creating them yourselves.

By creating your own emoticons on Windows Live Messenger, you can convey something more. This is something lot of users might be doing on an everyday basis. For putting down a spin on the way that you communicate with other users, you can have some personalized conversations instead of the usual humdrum smiley faces offered by MSN. Actually, keyboard shortcuts are awesome, helping you with all the MSN features and you can also use it for your emoticons. But the thing is that if you are having issues remembering your keyboard shortcuts, then you may require changing them. This you can do by following a few Windows live help steps:

  • First, you need to double click on the MSN Live Messenger icon on your system. Then, you need to wait until the program has been launched to the Sign In screen.
  • Key in your username and password into the fields provided and then, you need to click on the Sign In tab located at the bottom of the screen.
  • Thereafter, you can wait until the chat client has logged you onto their system and then click on the Tools menu that you can find at the far right hand side of the computer screen.

    MSN Features

    MSN Live Messenger

  • You need to click on My Emoticons menu and thereafter you will be able to hit the emoticons that you wish to edit as the keyboard shortcut for. Then you will see that a small window has been popped up to show you the properties of the emoticon.
  • After that, you need to click on the small field available next to the Keyboard Shortcut text.
  • Then, you need to click on the Ok button at the bottom of the window.

Hope the above Windows Live help steps have helped you change the Windows Live Messenger Keyboard Shortcuts. For other Windows live related information, you can explore our website.

Microsoft Denies Game For Windows Live Shutdown Rumours Again

Windows Live Technical Support

Games For Windows Live Service

After refusing to give any confirmation for many months, Microsoft is now repeatedly refuting the claims that they are planning to shutdown Games for Windows Live soon. For many months now, such rumours have been floating around various Windows live technical support forums and gaming discussion threads online. However, many users and game developers remain unconvinced.

Game developers moving their titles to rival online PC gaming services

The whole thing started with a blog post announcing the end of the Age of Empire Online game on Games for Windows Live service. By mistake, it was mentioned in the blog that Games for Windows Live service would be shutting down as well. However, this blog was quickly removed.

But, many enthusiastic gamers had already read the original blog and soon, the news spread to different Windows live technical support forums and online gaming community websites. The deadline mentioned in that blog was July 1, 2014. So, obviously, the rumour was not true.

However, what is surprising is that many gaming titles have started to move their titles to rival online PC gaming services like Steam. In fact, one of the game developers, which made this move, is actually owned by Microsoft. Twisted Pixel Games, the Microsoft-owned game developer, has already moved their very popular game Ms. Splosion Man to Steam.

Microsoft has already shutdown the PC Marketplace, through which Game for Windows Live users used to buy new games and they have not updated the service for a while. Perhaps, these factors led to many game developers making the switch to Steam. But, though the users cannot buy any new titles anymore, they can continue to play their already purchased titles using the service.

Xbox Live Online

Contact Windows Support

Microsoft has shifted their attention to their Xbox gaming console project and the Xbox Live online gaming service for so long that they seem to have neglected the online PC gaming market. This has provided enough room for rival service providers like Steam to gain more number of users, many of them switching over from Games for Windows Live. Now, even the game developers have started moving their popular game titles to Steam and other online PC gaming services.

Microsoft has issued a statement making it clear that they have no plans to shut down the Games for Windows Live service. They also said that they were very much committed to PC gaming. If so, they need to upgrade the Games for Windows Live service as soon as possible and re-introduce the option for buying new games.

GFWL Apparently Headed Down The Drain

Windows Live Support

GFWL Support Dwindling

Games for Windows Live is fast nearing the time when people won’t be using it anymore. This is a social platform and DRM system from Microsoft, and has been a coding platform for many popular games over the past decade or so. And it’s dying an undignified death.

In the list of developers dropping gaming support for the client, we now have Codemasters, who’ve made their separation plans known on a Twitter feed. What they now have is a free version of the Dirt 3 rally racing game, which will be the last release from them to use GfW:Live.

Subsequent games from this developer, including the F1 2012 and 2013, Grid 2 and Dirt: Showdown, are all set for Steamworks. Where these guys are concerned, the only thing left undecided is whether Dirt 2 will have Games for Windows Live support. Some popular developers like Bioshock 2 and the Arkham games, and Capcom have already moved on. Some title like Red Faction: Guerrilla multiplayer have released without support for, or requirement of, the GfW:Live client.

Shut down plans for the Games for Windows Live platform were announced on the AOE online page some time back, and at the time many thought Microsoft was making a joke of some sort. They even removed the closure confirmation after that, which lent a certain suggestibility to that notion. But seeing so many departures in Steamworks’ direction, there’s only one conclusion to draw: GfW:Live is headed for the scrap yard. At least this is what everyone else seems to think at this point.

Gaming Support

Dropped GFWL Support

The post-apocalyptic RPG title, Fallout 3, is another game for which Games for Windows Live support is being dropped. This is in response to the steady fall everyone’s been seeing from the platform. A patch was put out recently for the Steam version of this tile, which scraps some of the registry functions for the Windows platform. But apparently, Fallout 3 still installs on GfW:Live, removing which makes the game inoperable.

Many other titles have up and left from the GfW:Live scene, presumably because there seems to be no sense in sticking around when it’s clear Microsoft no longer cares what happens here. Dark Souls and Grand Theft Auto 4 are among those titles which still need the game client to run, and these are some of the best titles of the year.

Games For Windows Live Refuses To Die

Windows Live Support

Windows Games Live

GFWL or Games For Windows Live is an online gaming service that is used to play PC branded games for Windows. This lets the users to connect their Windows enabled PCs with Microsoft’s Live services. Users will have a unique game tag, which can be used to name the characters in the game they play. You can play with your friends, keep track of their status and apart from that, you will also be able to receive notifications along with saving achievements. Recently, there have been many discussions on Windows Live support desk for GFWL.

Microsoft has pledged continuous support for Games For Windows Live. GFWL or Game For Windows Live is one of the services that was expected to pass away few weeks back. According to the last year’s report, the DRM suite for computer games called GFWL was supposed to retire its services in the month of July this year.

Later these reports were backed up by a couple of existing games that are ready to be dumped. Publishers and Steamworks are rigorously seeking for an alternative to all those games that are going to be cut off. It is evident that the GFWL market place has been closed. When we talk about the so called cutoff date, looks like there has been no formal announcements made about the same. This has left most of the gamers without any information about the end of GFWL and neither has there been any alternative announced for the gamers.

Windows Live Games

Windows Live Essentials

The software giant said that the support for Games For Windows Live service is still on. According to the previous announcements made as part of Microsoft Office Points, retirement for the PC market place has stopped its services. Due to a people who want to purchase and receive updates for latest games will not be able to use the Xbox.xom market place, instead they can purchase the games and download updates from Games For Windows Live client the usual way.

The software giant added that they would continue to invest in PC games for the years to come and would make sure to share more games in the future. There are plenty of games unsupported by Games For Windows Live service. Hence, this is good news for such games. But this will be a major discontent to pitch fork and torch carrying service detractors. Hence, Windows Live support for Windows Live Games is expected to come to an end very soon.

Microsoft Releases New Version Of Skype With Many Advanced Features

Windows Live Chat Support

Windows Chat Tools

Microsoft has released version 6 of Skype and it adds numerous features to the tool. The new version of Skype is available for Windows as well as Mac users. With the new version, Microsoft has added some cool features to the program like sign-on with Microsoft credentials, Facebook account etc. With this feature, users no longer have to sign up for Skype itself as they just need to log in to their Facebook account or Microsoft account and Skype would use these credentials to login to the account.

According to Windows Live chat support, the new version will bring in Retina display compatibility for Mac users. It will also support multi-window chats. The new version of Skype is going to be more attractive to the Mac users. The earlier versions of the program were cluttered with many unnecessary items and this made it difficult to work with the program and find some of the features and tools in it. However, there have been many improvements with the new version and it offers a cleaner interface to the users. It is hoped that users of Apple’s 15 inch Retina MacBook Pro and those who intend to buy the new 13 inch version of the device would be more benefited with the new version of Skype.

The new Skype app will help the users to chat with other Microsoft programs like Hotmail, Live Messenger and Outlook contacts just as you do with your Facebook contacts. Microsoft does not plan to end the enhancement activities and it is expected that the company would be releasing voice and video call capabilities for Microsoft network contacts for the program in the coming weeks.

Windows Live Messenger

Window Chat Programs

Microsoft acquired Skype on May 2011. Along with the purchase of the company, Microsoft had acquired all the technologies of the company. After taking over Skype, Microsoft has phased out Windows Live Messenger, which was the major chat tool of the company.

There have been many other developments in Skype after the software giant took over the company. Skype had reached an agreement with Comcast, which allows the Skype users to make video chats through HDTV sets. The program has also released a free video messaging service, which works on all the major platforms like Windows, Mac OS, Blackberry, iOS, Android etc. Users can expect many more features in the coming months as the company has already announced the release of a new chat, which will help the users to communicate with their colleagues over the same document.

For additional information on the new Skype version, you may contact Windows live chat support.

Games For Windows Live Will Continue To Live On

Windows Live Chat Support

Windows Live Support

In a plot twist, it appears Microsoft will continue to run and support Games for Windows Live despite all the recent rumors about its apparent demise. The rumors had both been widespread and rampant since August of last year and Microsoft had not officially released a word about it until now. The huge delay had meanwhile caused a lot of implications, with most developers abandoning the servers and migrating to Steamworks.

Gamers were upset for months; unhappy about the indecision from Microsoft and the confusion due to the migration of some games while other games stayed put. When Microsoft’s own game Studio Twisted Pixel released information about the migration to Steamworks, most gamers had believed it to be official confirmation for the long believed rumour. However, Microsoft recently decided to bash the rumor by saying, “We are continuing to support the Games for Widows Live service. We remain committed to investing in PC gaming in the years ahead, and look forward to sharing more in the future.” This dialog not only denies any news about the end of support of GFWL but also informed users about the fact that Microsoft will not stop this service any time in the near future. To get more information about the same, you may contact our Windows Live Chat Support.

The decision from Twisted Pixel to abandon GFWL and move its matchmaking, sharing user-created content and features to Steamworks, the arch rival of GFWL, came in recently. Moreover, the rumor was started not by third party sources or unknown informants. This action was displayed in Age of Empires Online Support page. Moreover, the support article even mentioned a deadline of July 1, 2014 for the end of service. However, later confirmation from spokesperson from Microsoft was never received.

Games For Windows Live

Windows Live Game Server

The company officials recently said, “Although customers are unable to purchase new games from the marketplace or receive title updates, they can continue to enjoy previously purchased content by downloading them through the Games for Windows Live client as usual.” Moreover it has been hinted that Microsoft will be looking into going to different avenues, ever since Phil Spencer, the head of Microsoft’s Xbox division informed that Microsoft’s focus has shifted towards, “a renewed focus on Windows and PC gaming.” Moreover, he had even highlighted that Microsoft will not be competing with Valve and will seek to branch out to different venues. Contact our Windows Live Chat Support for more information about the same.

This statement was provided back in March this year and Phil did include that “you will get a clear answer from us very soon.” However, the recent action from Microsoft has confused users as to what the company sought to gain from losing innumerous games from its server.

Adding A Live Chat Button On Your Site

Windows Live Help

Live Chat Button

Websites which host live chat rooms have a good chance of drawing in visitors. Giving them the room and chance to interact with each other is a good way to ensure that they form a steady traffic. This is what makes trying it out so appealing to site owners. You’ve probably seen Windows Live help discussions on the topic. If you’re an owner or designer yourself, there are a variety of live chat options to pick from. Many of these you’d have to pay for, but then there are free options available too, such as Parachat.

Adding a Live Chat button to your website

  • Go to the Parachat website and pick the basic chat room option from among the ones given. Choose the Click Here to Get Yours Now option.
  • Set up the chat room the way you want it, and then hit the Show Me My Room Code button. Move to the bottom of the page to see the room code, and choose the second option that you see for the chat room. Note down the code somewhere and save it for later.
  • Select a local image file for the Chat button on the website. Go to the Tinypic website and upload this file. They’ll give you a Direct Link For Layouts code after you finish uploading the image.

    Windows Issues

    Live Chat Options

  • There are many button images you can choose from online. Alternately, you can make your own image using an image editing program like Microsoft Paint, Gimp or Photoshop. This way, you can choose the color, size, and other aspects of the image. Sites usually have oval or rectangular buttons, around 100×70 pixels in dimensions.
  • Get the code you got from the Parachat site, and find the gif image address part in the code. Replace this with the code that you got from Tinypic, which is the second code that you have.
  • After making changes in the code, save it. Copy the whole code and paste it in the site where you want it to appear. Save the changes to the site as well, and check the link to make sure it’s working fine.

For similar help with such problems or any other Windows issues, check out the posts here. There’s everything here from Windows Live help to driver installation support. To find relevant posts more expediently, you may use the search function.

Hacker Group DerpTrolling Leaks Windows Live And PlayStation Network User Passwords

Windows Live Help

Windows Live Service Online

Sophisticated hackers are coordinating their efforts and hacking into well guarded online services set up by some of the leading tech companies in the world. Over the last few months, Windows Live help and support network has received many complaints about such hacking attacks on their user accounts. Online services provided by other tech firms are not spared either.

Windows Live and PlayStation Network user accounts hacked

Recently, the online hacker group that goes by the name ‘DerpTrolling’ hacked into the Windows Live service, PlayStation Network, 2K Games online service and Blizzard Entertainment’s servers. They then went on to publishing online the user ID and passwords of many of the user accounts in these online services.

As you can imagine, the Windows Live help line numbers have been busy with panicked customers enquiring about the safety of their private data stored on these accounts. The list published online includes passwords and usernames of 1473 Windows Live users, 2000 2K account holders and 2131 PlayStation Network users.

In the past, DerpTrolling had made it clear that they would not leak the user account information they obtained by hacking into the online servers of big technology companies like Microsoft and Sony. However, they seem to have changed this stance, perhaps to gain more publicity.

At any rate, it is clear that the user account information stored on such online service networks can never be safe from hackers, especially when they coordinate their efforts by working in groups. More and more such hacking groups are rising online with each of them claiming for big publicity-inducing hacking attacks on widely used online services.

Windows Live Service

Windows Live Support

Tech firms are finding it difficult to guard their systems against such well coordinated attacks. Even if they manage to protect their user account data using encryption technology, they can still be targeted using DDoS attacks, as it happened recently with Blizzard’s online gaming service. DerpTrolling has claimed the responsibility for this hacking attack.

DDoS or Distributed Denial of Service attack involves flooding the online server with many connections and requests for information, such that it finally crashes. A group of sophisticated hackers like DerpTrolling can easily set up such a hacking attack on an online server no matter how well protected it is.

In their defence, DerpTrolling claimed that their intention was to force these companies to upgrade their security systems, thereby providing better service to the customers. But, it is mostly the customers, who are inconvenienced by their actions.