Author Archives: Louise Armitage

New Features That Make Windows 10 More Convenient For Easy Use

Windows Live Chat Support

Windows Chat Support

Windows 10, the new operating system that Microsoft is planning to release by the end of this year, is going to be integrated with a slew of exciting new features. According to sources close to Microsoft’s help desk, the Windows new operating system will have advanced authentication features. While using Windows 10, users are given the option to sign into both Microsoft digital services and hardware. Another brand new Windows 10 feature is the integration of Windows Hello, a biometric authentication feature.

Windows Hello

According to experts at Windows Live chat support desk, Windows Hello is a brand new security feature installed in Windows 10. It is capable of allowing the users of the OS to login to their computer by using their fingertips, face, or eyes, for authentication. However, the user has to ensure that his PC has got the required hardware features in order to use these features.

The usual computers that you get in the shops do not have the support for taking fingerprints. So this will be an exceptional feature. However, facial detection is possible with all computers that have been integrated with a webcam. Microsoft said that it is currently collaborating with Intel technology to roll out computing devices that meets the requirements for a complete biometric authentication.

Hello features enterprise grade security

Sources close to the Windows Live chat support desk said that the Windows Hello feature is associated with Enterprise-grade security. Consequently, you will be able to sign into your machine without much headache. You can let the PC give you access to the system even by a quick selfie.

Windows 10 programming tools

Another highlight of the Windows New operating system is the integration of Passport. The integration of this new feature enables users to authenticate digital services. With this new set of tools, users of the OS can access any of their desired applications with ease of use.

Requires fewer passwords

Windows New Operating System

Windows 10 Support Desk

When you turn on your Windows 10 OS, it automatically let you access quite a number of Microsoft services. In fact, with a single account, you can decide to manage multiple Microsoft services. It means that you do not have to remember all your passwords to access a service.

Some of the Windows 10 features have already been rolled out. Many other features are yet to unveiled. Microsoft says that it will release brand new features like Cortana and Continuum with the upcoming Windows 10 Consumer Preview.

Windows Build 10036 Leak From WZor

Windows Live Support

Windows 10 Release

Buffs await the release of Windows 10, while many others are trying to get their hands on whatever new they can find about the latest build. One of the newer leak videos on YouTube shows what is being called version number 10036. Put up on March 12, this video showcases a leak whose supposed screenshots also came up on the Russian blog

The video itself focuses on some of the new features in the new OS, such as the Task View, and the provision to drag-and-drop applications to launch desktops. This is useful for those users who wish to move around more freely between app and desktop milieus.

In another screenshot of the 10036 build, you see a new Wi-Fi selection window. The current builds need you to hit the “Wi-Fi” option inside the Action Center if you want to be making any changes. Version 10036 is able to speed the process up by letting the user make their changes inside a separately opened window.

Another newbie is the half-transparent Start Menu. Apparently, this only changes the look of the thing, and not the usability. But that seems incongruent with the whole Metro feel that Microsoft was supposedly going for; this fits in better with the style that Windows 7 and Vista espoused.

Release Of Windows 10

Windows 10 Leak

There has been no new build announced from Microsoft of late, and people are desperate to get their next peek at what is happening with the product. Since this is in beta, they do not have any hope of Windows live support at this time. From what has known so far, there are apparently two public release channels for Windows 10. The one for regular updates let you access the features sooner, though this is only available to Microsoft testers. The other one, slower updates, lets you enjoy a longer tested and more refined model of the OS. Gabe Aul tweeted this month that the fast channel was looking to speed up sometime soon.

Another thing he said on Windows blog was that the unset date for the release is a good way to keep work going along at its fastest, with teams able to finish their projects in less time than otherwise. The January build apparently was a case in point. “It paid off,” he wrote in a post. “We got a much fresher build out, with more features and fixes, and we were able to ship on 1/23 as we’d aspired.” And of course with less unfixed issues, it would bring down the need for many customers to call up Windows Live support.

Windows Server Next Is Real

Windows Live Chat Support

Windows Small Server

There had been rumors flying around that Microsoft is working on a leaner version of the Server OS, and now the company has confirmed that these are true. Microsoft let out a new slide deck teasing the “Nano” version of Windows Server that they’re working on, and apparently this will be oriented towards the cloud. You can almost imagine calls flooding the Windows live chat support number about this.

Microsoft had earlier stated that it had plans in a similar direction. They pointed to this at a conference online, with a video presentation featuring Jeffrey Snover, the person behind Windows Server’s design. This video explains a lot of what the slide deck showed off.

Around the 26:00 mark is when things get really interesting, with Snover showing us the roadmap for Windows Server, affirming rumors that the Redmond giant is looking to come up with a lighter version of Windows Server for the cloud. “We are going to have a cloud-optimised server,” he said. “Windows Server will be deeply refactored for a cloud scenario [with] just the components required to do that and nothing else”.

The new tiny server will have an overhead subset of the one that enterprises have all come to know, and prefer using. This, according to Snover, will be “compatible with what you have today”, but will have two application profiles. Apps will aim for either the older existing APIs, or the more advanced and compact cloud alternatives. He also said that Windows Server Next allows installing a designated client, dispelling the vagueness that Microsoft has cultivated their plans around that area. Presumably, there’s more you can find out by dialing the Windows live chat support number.

Windows Server Next

Windows Cloud Server

Snover said that being unclear on such matters is detrimental to the company, in that many developers wrote apps with the local GUI admin tools, inserting business logic in these, making them harder to automate. With the Outlook for cloud computing and server storage going nowhere but up, this isn’t a good way for things to be.

Server Next will place remote desktop services above the client, enabling easier remoting on the server. Microsoft is also preparing two types of containers for this, and these will be deployed when the server hits markets in 2016. One will be “a server in a container” and the other will be aimed towards app compatibility, essentially oriented for the cloud.

Windows 8 Finally Manages To Charm The Users

Windows Live Support

Windows 8 Support

As per the recent market reports, Windows 8 has finally managed to attract a considerable amount of users in the past few months. This trend is certainly going to increase in the coming months because of the end of support for Windows 7 in 2015, the news the software giant has already announced.

When the support for Windows XP was terminated in April, 2014, many users had switched their base to Windows 7 operating system by rejecting the modern touch-centric versions. Such was the increase in the user share of Windows 7 that almost 50 percent of the Windows computers were running on this version. Hence, the strategy of terminating the support for Windows XP in order to bolster the sales of Windows 8 and 8.1 was not successful in the initial months.

However, as per sources close to Microsoft, a large number of users have finally started to relent in and upgrade their Windows XP systems to Windows 8 and 8.1. The announcement of the end of mainstream support for Windows 7 is definitely one of the main reasons for the sudden increase in the number of Windows 8 users.

When Windows 8 was launched for the first time in the market, several users had excitedly opted for the download, considering the amazing features the OS version had. However, a large number of users began dumping the OS and switched back to the XP and 7 because of the lack of basic features in Windows 8. It was mainly because of the unavailability of the Start Menu option that many users started calling the Windows live support to know how to uninstall the OS.

Windows 8 Users

Windows Support Updates

Microsoft had also launched a tweaked in version of the operating system soon by naming it as Windows 8.1. Still, the company could not make its users move on from the aged operating systems like Windows 7 and XP.

The Windows live support technicians had also been warning the customers to upgrade their XP systems after ending the mainstream support for the OS this year. The customers were warned about the potential security issues that their XP computers would be subjected to from hackers across the globe. This is certainly one of the main reasons that led to the sudden increase in the number of Windows 8 users.

Microsoft is all set to introduce Windows 10 by next year. Evidently, the software giant would want all its users to move to the touch-centric versions before the next OS officially hits the market.

Windows Live Is Now Better With Essentials

Windows Live Help

Windows Live Program

Windows Live is the collective collaboration and communication tool from Microsoft that needs no introduction. This program is much popular among the users and has basic web-based features like instant messenger and mail. Some of these features were revamped and the program was given a new name, Windows Live Essentials. This program includes features like SkyDrive, Windows Movie Maker, Windows Photo Gallery, Family Safety, Office Live Add-in, Writer, Outlook Connector Pack and many other useful tools.

Now the program is empowered with Silverlight that allows the users to do more from the program interface. With this, the users will be able to make use of their creativity to design and develop mobile and web applications. With the help of SkyDrive, users will be able to work from anywhere. They will be able to share videos, pictures and other files from anywhere around the world. The only thing that the user needs is a working Internet connection to log into the Windows Live ID.

It is mandatory that with time, more and more new features should be added to a program to be in business and of course, expansion is associated with responsibility. There can be a number of issues that are associated with the Windows Live services like blocked account, email send-receive issues, and security and spamming issues. But SkyDrive is in the Microsoft server and there are not many issues that are related to the accessibility and the availability of the data, when SkyDrive is considered.

Windows Live ID

Windows Live Essentials

It will be always good if the user is able to follow the safety norms and this will help the users get the right stuff from Windows Live Essentials and will offer an edge to the communication and sharing skills. To get the most out of the program, you will need to use the updated Windows, Internet security and web browsers. If you find any issues with your PC, you need not hesitate to take the necessary steps to get rid of the issue. You should not procrastinate as this can lead to bigger losses to you or your business firm.

Also, you can perform a full system scan making use of the programs like Microsoft Security Essentials to get rid of the viruses and other spyware programs. Some of this information was obtained from the Windows Live help desk. For more details, you may contact the Windows Live help team.

Deleting Your Chat History In Skype

Windows Live Chat Support

Windows Chat Service Options

Microsoft has discontinued all their old chat service networks like MSN Messenger and made Skype their only Microsoft chat service network for all platforms including the Xbox gaming consoles. The transition was initiated in April 2013 and they provided Windows Live chat support to all users, who were migrating their contacts and other account data to Skype.

Skype is very different from the old Windows Messenger apps and is much easier to use. However, some of the Windows Messenger users might find it difficult to figure out the new settings and features provided in the Skype Messenger. This article will show you how to delete the chat history in Skype Messenger.

How to delete the chat history in Skype Messenger

This is one of the options many Skype users are not satisfied with. In Skype Messenger, there is no option for deleting your chat history with a single Contact. However, there is an option for deleting your chat history stored in the Skype account. But, deleting the chat history only for a single contact is not possible.

There is no point in contacting the Windows Live chat support desk on this one. Microsoft has so far not introduced this option in any of the latest Skype versions either. If you have used the MSN Messenger service before, you would remember that the option for deleting the chat history for individual contacts was indeed provided.

There is an option for deleting a particular text message you have sent to the recipient. But, you have to do this within a few minutes after you have sent that message. Just right-click on that particular message and select the option Remove Message. This will remove that text message alone from your chat history. But, this option will disappear after a few minutes and the message you sent will now be part of the chat history stored in your account.

Windows Messenger Apps

Contact Windows Chat Support

Then, you will have to delete the entire chat history in your account to delete any message or your chat history with just one contact. For this, sign in to the Skype Messenger and click on the button labelled Skype in the menu bar. Next, select the option Privacy.

There, go to the section Keep History For. Click on the button Clear History to remove all the chat history stored in your Skype account. Remember that this will remove all your IM messages, video call history, the files you sent or received, voice call history and so on. So, think twice before you use this option.

Fixing Common Windows 8 Problems

Windows Live Help

Windows Live Help Team

Users of the Windows 8 operating system were constantly complaining about the missing Start button and the confusing Metro interface of the operating system. The Windows 8 operating system was designed with mostly touch screen devices and tablets in mind. Microsoft engineers thought that the users do not need to shutdown and restart frequently and this is the reason these buttons are buried away in the menu.

Users of the Windows 7 operating system know that the shutdown button is displayed prominently in the Start menu and they were unable to accept the abrupt change in the Windows 8 OS. In Windows 8, the suggested method to turn off the device is to pull out the Charms menu, select the Settings charm, choose the Power button and then Shutdown. As you can see, the steps to Shutdown Windows 8 OS are very long and confusing. A basic computer user might feel lost while trying to turn off his or her Windows 8 computer.

There is a solution to this problem. The users will be able to make a shortcut for Shutdown and Restart options. You can just create a new shortcut on the Windows 8 desktop, and then assign the command shutdown /s /t 0 to shutdown the PC and the command shutdown /r /t 0 to restart the PC. The last character in the command, that is, 0 is the time lag in seconds, to shutdown and restart the computer. You can increase its value if you need time to close all the open apps and to save data before restarting or shutting down the computer.

After making the desktop shortcuts, ensure that you pin these shortcuts to the taskbar and the Start screen for easy access.

Windows 8 OS

Windows 8 Problems

Windows Mail Not Supporting POP Accounts

Many of the Internet Service Providers these days offer their users POP email accounts. The problem here is that the built-in mail app of the Windows 8 operating system does not support POP connections. When the users open the Windows Mail program for the first time and if the program does not recognize the email address as Hotmail or Outlook, the program will ask whether the address is IMAP, POP, or Exchange. If you are using a POP account and you select it, the OS will tell you that Mail does not support POP3 accounts. It will also suggest the user to get an Exchange or an IMAP account.

To stick with Windows Mail, setup the Hotmail, Outlook or Gmail account to check POP mail and then add it to Windows mail. These are some of theWindows Live help tips to prevent common Windows 8 problems. For further assistance, contact the Windows Live help and support desk.

Running The Windows Diagnostic Tool In Your Computer

Windows Live Technical Support

Windows Live Updates

Windows 8 is the most advanced operating system developed by Microsoft that comprises of a set of advanced options. Some of these interesting features include the Charm bar, Metro UI interface, live tiles etc. There’s also a technical support team available by the name Windows live technical support team that troubleshoots and fixes all the issues related to the operating system.

At times, certain issues do pop up in the operating system that forces the users to call up a technician. In cases where you encounter issues related to the running of Windows in the computer, using Windows Diagnostic tool is considered to be the ideal option. Using this tool, you’ll be able to diagnose if the issue caused is due to any failed hardware, which could be your RAM or the memory system of the motherboard.

Before opting to restart your computer and running the tool, you need to ensure that the work you were doing is saved and you’ve closed all the programs running in your computer. Once you restart the computer, the Memory Diagnostics tool will automatically start to run. If the tool has detected errors in your computer, you can contact your computer manufacturer at the earliest in order to get information on fixing the issues.

You can use the following instructions provided by the Windows live technical support to run the diagnostic tool in the computer:

  • In the first step, you need to click on Start to open the Windows 8 Metro UI screen and then click on the Control Panel option.

    Windows 8 Metro UI

    Windows Live Support

  • Once you’ve opened the Control Panel, click on the System and Security in it and then the Administrator Tool option, which you can find as the last option under System and Security.
  • Next, you need to click on the list of options and check for the Windows memory diagnostic option in it. Once you find it, click on the option.
  • Now, you need to check the option to diagnose the memory errors and then click on the Restart now and check for problem option. However, before this, you can save all the unsaved work running in your PC.
  • You can opt to restart the system to allow the diagnostic tool to start checking the errors and displaying the results.

By following these steps, you can successfully run the Windows diagnostic tool in your computer, To get more assistance on the same, you can also contact our tech support team.

How To Use Windows Live Mail

Windows Live Support

Windows Live Mail

Windows Live Mail is the successor to the popular email client, Outlook Express. This is the latest free email program from the software giant Microsoft that enables sending and receiving emails and setting up webmail accounts in it, along with many other improved functionalities. Users will be able to find the features and menus much similar to those of the familiar Windows Mail or the older Outlook Express email clients. This Windows live support guide will help you with the ways to use the email client:

  • First, you need to open Windows Live Mail from the shortcut icon on your desktop screen or the option in your Start Menu.
  • Then, you will have to add your email account – your webmail account or other account – for receiving or sending email messages. You need to click on Accounts at the top of the window.
  • After that, select the Email from the options located at top of the screen.
  • Then, add your email account info in the boxes offered, with your email and account password and the name that you wish the recipients to see when they receive an email message from you.
  • In case you wish to make this account your default and click on Make this my default email account.
  • Then, when you have completed the information, click on the Next button

    Windows Mail

    Using Windows Live Mail

  • In case you are adding a webmail account, you may have to go though some settings in your webmail account so that you will be able to access your email through Windows Live Mail.
  • When you have added the email account, click on Finish to go back to your Windows Live Mail inbox.
  • Then, click on Home. You will see your account will now be shown on the left-hand side, in the Folders section. The emails you receive will be shown in the centre.
  • In case you wish to see all the folders such as Sent Mail etc, in your account, click on the small arrow located on the left of the name of each main folder.
  • Then if you need to send an email, click Email message located at the top left-hand corner of the screen.

Procedure To Recover Your Xbox 360 Gamertag

Windows Live Help

Windows Help

Microsoft Corporation has many software products, devices and gaming consoles to its name. Xbox 360 is one of the most popular gaming consoles in the gaming world, again developed by Microsoft. Xbox 360 gamers might know very well that within a month of creating your gamertag, they can change it once for free. For that purpose, you need to sign in to your account located at, and change the gamertag.

In case you have forgotten or lost the Xbox 360 gamertag, then for recovering a lost or forgotten Xbox 360 gamertag, you will need to first type your Windows Live ID. In case you have forgotten your Windows Live ID too, you will then have to modify your Windows Live ID to a brand new address. However, you need to note that this can only be done in case you are recovering your gamertag for the purpose of moving it from one Xbox 360 device to another. This Windows Live help guide will help you out.

Modify Windows Live ID

  • First, you need to turn on the Xbox 360 that has the gamertag on it. Then you need to wait sometime until you see the dashboard.
  • Then, you need to press the Xbox 360 logo on your system. This will then launch the Xbox 360 guide screen.
  • After that, you need to hit right on your controller to choose the Settings tab. Then, select Account Management.
  • Choose Windows Live ID and then select Change Windows Live ID.
  • Then, you need to select Yes I do. Type the new Windows Live ID you wish to set as the one for your current account.

    Modify Windows Live ID

    Xbox 360 Issues In Windows

Recovering Gamertag

  • Switch on the Xbox 360 device for which you wish to recover the gamertag.
  • Then, you need to hit the Xbox 360 logo button located on the center of your controller.
  • After that, you need to select Recover Gamertag from the list of options available on the Xbox Guide.
  • You need to press A to move on to the next screen. Key in the new Windows Live ID that you have just set for your account and then you need to type the password for that ID.
  • Thereafter, you need to wait for the download process to be finished completely and you will see that you have successfully recovered your gamertag now.

Hope this Windows Live help guide was useful and you have recovered your Xbox 360 Gamertag. If not, feel free to contact our tech support desk for assistance.