Programs like Windows Live Messenger fail to load when an associated file gets corrupted by virus infections or other external factors.These associated files could be stored in a folder in the hard drive. These files could get affected so easily and consequently in the program that the files that are associated with them may get paralysed. What to do when Windows Live Messenger stops working due to the corruption of any of its associated files? Is reinstalling the application the only solution to fix this problem?
Most probably, you would consider reinstalling the application. But, it is not the last step. According to Windows Live technical support, it is possible to repair the corrupted files when Windows Live Messenger fails to load due to corruption of its associated files. The application is integrated with an inbuilt tool for this. The following steps explain the process of repairing the corrupted files associated with Windows Live Messenger.
- Go to the Start button that is located at the bottom left corner of your desktop and choose Control Panel from the resulting menu.
- If you are using Windows Vista or Windows 7 operating system on your computer, locate the icon titled Programs and Features and double-click to open it. If your operating system is XP, you are required to locate and double-click the icon titled Add/Remove Programs.
- Locate Windows Live Essential in the Programs and Features window and right-click it. Choose Uninstall/Change from the dropdown menu. In XP, select Windows Live Essentials from the Add/Remove Programs list and proceed by selecting Change/Remove.
- You will be prompted now with a radio button labelled Repair. Select it and proceed by clicking the Continue button.
- Follow the on-screen directions to complete the repair of the corrupted file.
- You may be requested to restart your PC once the repair is over.
You have successfully repaired the corrupted associated files of your Windows Live Messenger application now. The application should be working fine now. If the problem persists or resurfaces in future, consider working out the above steps again or contact Windows Live technical support centre.
Meanwhile, you can visit some of the Windows help line forums and get familiar with common problems affecting Windows Live Messenger and other Windows applications. Through Windows online help forums, you can get in touch with hundreds of users who have problems with their Windows applications and seek advice on fixing specific problems.Google+