Windows Live Messenger is an instant messaging service from Microsoft, a part of Windows Live Essentials released by the same. Although it is useful, at times you might encounter errors while working on the messenger. Most of the errors encountered are accompanied by an error message that gives you more information on the type of error. Out of the errors that Windows Live Messenger encounters, Error 80072 is one of the most common one. If you look into the description of this error message, you will come to know that it is related with system’s internet connectivity.
You might have to check with the internet settings in the computer as a part of troubleshooting the issue, which might take few minutes. Here are some Windows live technical support tips to help you resolve such issues.
- Start by checking if the Internet is connected. Check the same with the help of a browser. In case, you are unable to browse, the issue must be with the Modem you have or there might be some issues at the Internet Service Provider’s end.
- Try to Reset the modem, wait for some time and then check for the connectivity. If this does not change, call the internet service provider and lodge a complaint on this issue.
- On the other hand, you can go to the Windows Update page and check with the updates. Check if you have installed all the latest updates for Internet Explorer. If you find any recommended updates, Download and install them.
- Restart the computer after you install all the updates. Now try logging into Windows Live Messenger once again.
- Check the Firewall Settings. Make sure none of the settings is blocking Windows Live Messenger. Navigate to the Windows Live Messenger Firewall Page. Get more information on the different settings with which you will be able to let Windows Live Messenger work properly through some of the common firewalls.
- Click on the Start button, click on the Run option from the Start menu and then type Cmd and hit Enter on the keyboard. Type Ipconfig /Flushdns in the command prompt and hit Enter. To exit the window, type Exit and then hit on Enter. Make sure to clear the DNS Cache.
- Remove all the Proxy settings and try to Re-Register Security Files that might be conflicting with the Windows Live Messenger.
In case these simple troubleshooting steps do not solve the issue, opt for advance Windows live technical support by visiting the Windows help site.