Deleting Your Chat History In Skype

Windows Live Chat Support

Windows Chat Service Options

Microsoft has discontinued all their old chat service networks like MSN Messenger and made Skype their only Microsoft chat service network for all platforms including the Xbox gaming consoles. The transition was initiated in April 2013 and they provided Windows Live chat support to all users, who were migrating their contacts and other account data to Skype.

Skype is very different from the old Windows Messenger apps and is much easier to use. However, some of the Windows Messenger users might find it difficult to figure out the new settings and features provided in the Skype Messenger. This article will show you how to delete the chat history in Skype Messenger.

How to delete the chat history in Skype Messenger

This is one of the options many Skype users are not satisfied with. In Skype Messenger, there is no option for deleting your chat history with a single Contact. However, there is an option for deleting your chat history stored in the Skype account. But, deleting the chat history only for a single contact is not possible.

There is no point in contacting the Windows Live chat support desk on this one. Microsoft has so far not introduced this option in any of the latest Skype versions either. If you have used the MSN Messenger service before, you would remember that the option for deleting the chat history for individual contacts was indeed provided.

There is an option for deleting a particular text message you have sent to the recipient. But, you have to do this within a few minutes after you have sent that message. Just right-click on that particular message and select the option Remove Message. This will remove that text message alone from your chat history. But, this option will disappear after a few minutes and the message you sent will now be part of the chat history stored in your account.

Windows Messenger Apps

Contact Windows Chat Support

Then, you will have to delete the entire chat history in your account to delete any message or your chat history with just one contact. For this, sign in to the Skype Messenger and click on the button labelled Skype in the menu bar. Next, select the option Privacy.

There, go to the section Keep History For. Click on the button Clear History to remove all the chat history stored in your Skype account. Remember that this will remove all your IM messages, video call history, the files you sent or received, voice call history and so on. So, think twice before you use this option.

Fixing Common Windows 8 Problems

Windows Live Help

Windows Live Help Team

Users of the Windows 8 operating system were constantly complaining about the missing Start button and the confusing Metro interface of the operating system. The Windows 8 operating system was designed with mostly touch screen devices and tablets in mind. Microsoft engineers thought that the users do not need to shutdown and restart frequently and this is the reason these buttons are buried away in the menu.

Users of the Windows 7 operating system know that the shutdown button is displayed prominently in the Start menu and they were unable to accept the abrupt change in the Windows 8 OS. In Windows 8, the suggested method to turn off the device is to pull out the Charms menu, select the Settings charm, choose the Power button and then Shutdown. As you can see, the steps to Shutdown Windows 8 OS are very long and confusing. A basic computer user might feel lost while trying to turn off his or her Windows 8 computer.

There is a solution to this problem. The users will be able to make a shortcut for Shutdown and Restart options. You can just create a new shortcut on the Windows 8 desktop, and then assign the command shutdown /s /t 0 to shutdown the PC and the command shutdown /r /t 0 to restart the PC. The last character in the command, that is, 0 is the time lag in seconds, to shutdown and restart the computer. You can increase its value if you need time to close all the open apps and to save data before restarting or shutting down the computer.

After making the desktop shortcuts, ensure that you pin these shortcuts to the taskbar and the Start screen for easy access.

Windows 8 OS

Windows 8 Problems

Windows Mail Not Supporting POP Accounts

Many of the Internet Service Providers these days offer their users POP email accounts. The problem here is that the built-in mail app of the Windows 8 operating system does not support POP connections. When the users open the Windows Mail program for the first time and if the program does not recognize the email address as Hotmail or Outlook, the program will ask whether the address is IMAP, POP, or Exchange. If you are using a POP account and you select it, the OS will tell you that Mail does not support POP3 accounts. It will also suggest the user to get an Exchange or an IMAP account.

To stick with Windows Mail, setup the Hotmail, Outlook or Gmail account to check POP mail and then add it to Windows mail. These are some of theWindows Live help tips to prevent common Windows 8 problems. For further assistance, contact the Windows Live help and support desk.

Running The Windows Diagnostic Tool In Your Computer

Windows Live Technical Support

Windows Live Updates

Windows 8 is the most advanced operating system developed by Microsoft that comprises of a set of advanced options. Some of these interesting features include the Charm bar, Metro UI interface, live tiles etc. There’s also a technical support team available by the name Windows live technical support team that troubleshoots and fixes all the issues related to the operating system.

At times, certain issues do pop up in the operating system that forces the users to call up a technician. In cases where you encounter issues related to the running of Windows in the computer, using Windows Diagnostic tool is considered to be the ideal option. Using this tool, you’ll be able to diagnose if the issue caused is due to any failed hardware, which could be your RAM or the memory system of the motherboard.

Before opting to restart your computer and running the tool, you need to ensure that the work you were doing is saved and you’ve closed all the programs running in your computer. Once you restart the computer, the Memory Diagnostics tool will automatically start to run. If the tool has detected errors in your computer, you can contact your computer manufacturer at the earliest in order to get information on fixing the issues.

You can use the following instructions provided by the Windows live technical support to run the diagnostic tool in the computer:

  • In the first step, you need to click on Start to open the Windows 8 Metro UI screen and then click on the Control Panel option.

    Windows 8 Metro UI

    Windows Live Support

  • Once you’ve opened the Control Panel, click on the System and Security in it and then the Administrator Tool option, which you can find as the last option under System and Security.
  • Next, you need to click on the list of options and check for the Windows memory diagnostic option in it. Once you find it, click on the option.
  • Now, you need to check the option to diagnose the memory errors and then click on the Restart now and check for problem option. However, before this, you can save all the unsaved work running in your PC.
  • You can opt to restart the system to allow the diagnostic tool to start checking the errors and displaying the results.

By following these steps, you can successfully run the Windows diagnostic tool in your computer, To get more assistance on the same, you can also contact our tech support team.

How To Use Windows Live Mail

Windows Live Support

Windows Live Mail

Windows Live Mail is the successor to the popular email client, Outlook Express. This is the latest free email program from the software giant Microsoft that enables sending and receiving emails and setting up webmail accounts in it, along with many other improved functionalities. Users will be able to find the features and menus much similar to those of the familiar Windows Mail or the older Outlook Express email clients. This Windows live support guide will help you with the ways to use the email client:

  • First, you need to open Windows Live Mail from the shortcut icon on your desktop screen or the option in your Start Menu.
  • Then, you will have to add your email account – your webmail account or other account – for receiving or sending email messages. You need to click on Accounts at the top of the window.
  • After that, select the Email from the options located at top of the screen.
  • Then, add your email account info in the boxes offered, with your email and account password and the name that you wish the recipients to see when they receive an email message from you.
  • In case you wish to make this account your default and click on Make this my default email account.
  • Then, when you have completed the information, click on the Next button

    Windows Mail

    Using Windows Live Mail

  • In case you are adding a webmail account, you may have to go though some settings in your webmail account so that you will be able to access your email through Windows Live Mail.
  • When you have added the email account, click on Finish to go back to your Windows Live Mail inbox.
  • Then, click on Home. You will see your account will now be shown on the left-hand side, in the Folders section. The emails you receive will be shown in the centre.
  • In case you wish to see all the folders such as Sent Mail etc, in your account, click on the small arrow located on the left of the name of each main folder.
  • Then if you need to send an email, click Email message located at the top left-hand corner of the screen.

Procedure To Recover Your Xbox 360 Gamertag

Windows Live Help

Windows Help

Microsoft Corporation has many software products, devices and gaming consoles to its name. Xbox 360 is one of the most popular gaming consoles in the gaming world, again developed by Microsoft. Xbox 360 gamers might know very well that within a month of creating your gamertag, they can change it once for free. For that purpose, you need to sign in to your account located at, and change the gamertag.

In case you have forgotten or lost the Xbox 360 gamertag, then for recovering a lost or forgotten Xbox 360 gamertag, you will need to first type your Windows Live ID. In case you have forgotten your Windows Live ID too, you will then have to modify your Windows Live ID to a brand new address. However, you need to note that this can only be done in case you are recovering your gamertag for the purpose of moving it from one Xbox 360 device to another. This Windows Live help guide will help you out.

Modify Windows Live ID

  • First, you need to turn on the Xbox 360 that has the gamertag on it. Then you need to wait sometime until you see the dashboard.
  • Then, you need to press the Xbox 360 logo on your system. This will then launch the Xbox 360 guide screen.
  • After that, you need to hit right on your controller to choose the Settings tab. Then, select Account Management.
  • Choose Windows Live ID and then select Change Windows Live ID.
  • Then, you need to select Yes I do. Type the new Windows Live ID you wish to set as the one for your current account.

    Modify Windows Live ID

    Xbox 360 Issues In Windows

Recovering Gamertag

  • Switch on the Xbox 360 device for which you wish to recover the gamertag.
  • Then, you need to hit the Xbox 360 logo button located on the center of your controller.
  • After that, you need to select Recover Gamertag from the list of options available on the Xbox Guide.
  • You need to press A to move on to the next screen. Key in the new Windows Live ID that you have just set for your account and then you need to type the password for that ID.
  • Thereafter, you need to wait for the download process to be finished completely and you will see that you have successfully recovered your gamertag now.

Hope this Windows Live help guide was useful and you have recovered your Xbox 360 Gamertag. If not, feel free to contact our tech support desk for assistance.

Procedure To Modify Windows Live Messenger Keyboard Shortcuts

Windows Live Help

Windows Help Services

MSN Live Messenger or Windows live messenger is one of the most popular chat, messaging and video clients developed by the world’s leading software maker, Microsoft. The chat client offers a variety of excellent features making the chatting, video, audio or text messaging easy, convenient and above all, fun. There are various things you can do using the chat client. One of the most exciting things is using the emoticons. You can express so much using emoticons. You can also have personalized emoticons, by creating them yourselves.

By creating your own emoticons on Windows Live Messenger, you can convey something more. This is something lot of users might be doing on an everyday basis. For putting down a spin on the way that you communicate with other users, you can have some personalized conversations instead of the usual humdrum smiley faces offered by MSN. Actually, keyboard shortcuts are awesome, helping you with all the MSN features and you can also use it for your emoticons. But the thing is that if you are having issues remembering your keyboard shortcuts, then you may require changing them. This you can do by following a few Windows live help steps:

  • First, you need to double click on the MSN Live Messenger icon on your system. Then, you need to wait until the program has been launched to the Sign In screen.
  • Key in your username and password into the fields provided and then, you need to click on the Sign In tab located at the bottom of the screen.
  • Thereafter, you can wait until the chat client has logged you onto their system and then click on the Tools menu that you can find at the far right hand side of the computer screen.

    MSN Features

    MSN Live Messenger

  • You need to click on My Emoticons menu and thereafter you will be able to hit the emoticons that you wish to edit as the keyboard shortcut for. Then you will see that a small window has been popped up to show you the properties of the emoticon.
  • After that, you need to click on the small field available next to the Keyboard Shortcut text.
  • Then, you need to click on the Ok button at the bottom of the window.

Hope the above Windows Live help steps have helped you change the Windows Live Messenger Keyboard Shortcuts. For other Windows live related information, you can explore our website.

Microsoft Denies Game For Windows Live Shutdown Rumours Again

Windows Live Technical Support

Games For Windows Live Service

After refusing to give any confirmation for many months, Microsoft is now repeatedly refuting the claims that they are planning to shutdown Games for Windows Live soon. For many months now, such rumours have been floating around various Windows live technical support forums and gaming discussion threads online. However, many users and game developers remain unconvinced.

Game developers moving their titles to rival online PC gaming services

The whole thing started with a blog post announcing the end of the Age of Empire Online game on Games for Windows Live service. By mistake, it was mentioned in the blog that Games for Windows Live service would be shutting down as well. However, this blog was quickly removed.

But, many enthusiastic gamers had already read the original blog and soon, the news spread to different Windows live technical support forums and online gaming community websites. The deadline mentioned in that blog was July 1, 2014. So, obviously, the rumour was not true.

However, what is surprising is that many gaming titles have started to move their titles to rival online PC gaming services like Steam. In fact, one of the game developers, which made this move, is actually owned by Microsoft. Twisted Pixel Games, the Microsoft-owned game developer, has already moved their very popular game Ms. Splosion Man to Steam.

Microsoft has already shutdown the PC Marketplace, through which Game for Windows Live users used to buy new games and they have not updated the service for a while. Perhaps, these factors led to many game developers making the switch to Steam. But, though the users cannot buy any new titles anymore, they can continue to play their already purchased titles using the service.

Xbox Live Online

Contact Windows Support

Microsoft has shifted their attention to their Xbox gaming console project and the Xbox Live online gaming service for so long that they seem to have neglected the online PC gaming market. This has provided enough room for rival service providers like Steam to gain more number of users, many of them switching over from Games for Windows Live. Now, even the game developers have started moving their popular game titles to Steam and other online PC gaming services.

Microsoft has issued a statement making it clear that they have no plans to shut down the Games for Windows Live service. They also said that they were very much committed to PC gaming. If so, they need to upgrade the Games for Windows Live service as soon as possible and re-introduce the option for buying new games.

GFWL Apparently Headed Down The Drain

Windows Live Support

GFWL Support Dwindling

Games for Windows Live is fast nearing the time when people won’t be using it anymore. This is a social platform and DRM system from Microsoft, and has been a coding platform for many popular games over the past decade or so. And it’s dying an undignified death.

In the list of developers dropping gaming support for the client, we now have Codemasters, who’ve made their separation plans known on a Twitter feed. What they now have is a free version of the Dirt 3 rally racing game, which will be the last release from them to use GfW:Live.

Subsequent games from this developer, including the F1 2012 and 2013, Grid 2 and Dirt: Showdown, are all set for Steamworks. Where these guys are concerned, the only thing left undecided is whether Dirt 2 will have Games for Windows Live support. Some popular developers like Bioshock 2 and the Arkham games, and Capcom have already moved on. Some title like Red Faction: Guerrilla multiplayer have released without support for, or requirement of, the GfW:Live client.

Shut down plans for the Games for Windows Live platform were announced on the AOE online page some time back, and at the time many thought Microsoft was making a joke of some sort. They even removed the closure confirmation after that, which lent a certain suggestibility to that notion. But seeing so many departures in Steamworks’ direction, there’s only one conclusion to draw: GfW:Live is headed for the scrap yard. At least this is what everyone else seems to think at this point.

Gaming Support

Dropped GFWL Support

The post-apocalyptic RPG title, Fallout 3, is another game for which Games for Windows Live support is being dropped. This is in response to the steady fall everyone’s been seeing from the platform. A patch was put out recently for the Steam version of this tile, which scraps some of the registry functions for the Windows platform. But apparently, Fallout 3 still installs on GfW:Live, removing which makes the game inoperable.

Many other titles have up and left from the GfW:Live scene, presumably because there seems to be no sense in sticking around when it’s clear Microsoft no longer cares what happens here. Dark Souls and Grand Theft Auto 4 are among those titles which still need the game client to run, and these are some of the best titles of the year.

Games For Windows Live Refuses To Die

Windows Live Support

Windows Games Live

GFWL or Games For Windows Live is an online gaming service that is used to play PC branded games for Windows. This lets the users to connect their Windows enabled PCs with Microsoft’s Live services. Users will have a unique game tag, which can be used to name the characters in the game they play. You can play with your friends, keep track of their status and apart from that, you will also be able to receive notifications along with saving achievements. Recently, there have been many discussions on Windows Live support desk for GFWL.

Microsoft has pledged continuous support for Games For Windows Live. GFWL or Game For Windows Live is one of the services that was expected to pass away few weeks back. According to the last year’s report, the DRM suite for computer games called GFWL was supposed to retire its services in the month of July this year.

Later these reports were backed up by a couple of existing games that are ready to be dumped. Publishers and Steamworks are rigorously seeking for an alternative to all those games that are going to be cut off. It is evident that the GFWL market place has been closed. When we talk about the so called cutoff date, looks like there has been no formal announcements made about the same. This has left most of the gamers without any information about the end of GFWL and neither has there been any alternative announced for the gamers.

Windows Live Games

Windows Live Essentials

The software giant said that the support for Games For Windows Live service is still on. According to the previous announcements made as part of Microsoft Office Points, retirement for the PC market place has stopped its services. Due to a people who want to purchase and receive updates for latest games will not be able to use the Xbox.xom market place, instead they can purchase the games and download updates from Games For Windows Live client the usual way.

The software giant added that they would continue to invest in PC games for the years to come and would make sure to share more games in the future. There are plenty of games unsupported by Games For Windows Live service. Hence, this is good news for such games. But this will be a major discontent to pitch fork and torch carrying service detractors. Hence, Windows Live support for Windows Live Games is expected to come to an end very soon.